It’s been a wild year for travel. What’s ahead for 2018?
Travel bans. Shootings. Viral passenger videos.
No one will forget the past year in travel. How could they? But what does it all mean for your 2018 trips?
Christopher Elliott
My Puerto Rico hotel is closed for repairs, but Expedia won’t offer a refund
Kolby Harold’s hotel in San Juan closes for repairs after a hurricane. Why won’t Expedia refund her vacation?
Why a verbal contract is worthless on Airbnb
Andrew Laughlin’s circumstances are unfortunate. First, he lost his home to a hurricane this summer. Then he needed to spend three months in Houston for cancer treatment.
And then, Airbnb kicked him out of his rental.
At least that’s how he sees it.
If my AT&T account is closed, why are they sending me another bill?
After Chung Seop Song cancels his AT&T internet account, the bills keep coming. What about that notice that said he had zero balance due? Does that mean anything?
Is this really an “extraordinary” circumstance, Norwegian Air?
Normally, someone like Camille Burgan wouldn’t care what is, or isn’t, an “extraordinary” circumstance.
But, as you probably guessed, this isn’t a normal situation. Burgan is embroiled in an EU 261-related dispute, and there’s money at stake — roughly $1,200.
When is the best time to book your vacation?
When’s the right time to book your next vacation? At the peak of travel-planning season, that’s a common question. This is the time of year when everything from holiday trips to spring-break cruises are being pulled together. But the best answer — besides a noncommittal “it depends” — usually is “as soon as possible.”
The truth about the best time to buy a home
Ask a real estate agent about the best time to buy a home, the answer will inevitably be “Now!”
Why? Because prices are about to go up. They always are “about to” go up.
Salt Lake City acquires a new taste for adventure. Have a bite.
This sure doesn’t feel like Salt Lake City.
My kids had no idea what that meant when I said that as we were strolling the streets of Utah’s capital. They weren’t here decades ago when I saw the old Salt Lake City, a less vibrant and interesting place than the one they were experiencing.
I canceled my airline ticket within 24 hours. Where’s my refund?
When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he’ll have the money soon. Months later, he’s still waiting. Can his airline issue his refund?
Buy this! Here are your 2018 Readers’ Choice Award winners
AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.