She just wanted unlimited access to the parks at Universal Orlando
Kathleen Keenan thought she had unlimited access to Universal Orlando theme parks in Florida. After all, she’d paid extra for it.
She thought wrong.
Christopher Elliott
My mom’s in a wheelchair. Why can’t I sit with her, American Airlines?
Why won’t American Airlines allow Bo Bao to sit with his mother, who uses a wheelchair, on a flight from Dallas to Paris and back? I find the answer.
A final insult from Delta Auto Protect — where’s my car warranty refund?
Delta Auto Protect promises Devon Welter a full refund on his extended car warranty. But one month after signing a release — and despite a promise that the check is in the mail — he still hasn’t received the money.
Car buying legal advice you have to know
If you’re in the market for a car, you’re probably also in the market for some car buying legal advice.
Consider my recent purchase of a Honda CRV. The sales contracts my dealership put in front of me made my head spin. Like the 17 million other Americans who bought a car, truck or SUV last year, I felt broadsided by paperwork.
Don’t make these car rental mistakes on your next vacation
Car rental mistakes can be avoided. But you need to know what to watch out for.
Before you click the “book” button on your next car rental, consider what happened to Elizabeth Thorp on a recent trip from Washington to Denver.
He gave Samsung Pay reward points, but it gave him nothing
When William Foy redeems 6,000 rewards points through Samsung Pay, he expects a $20 Visa Rewards Card. Instead, he gets nothing. Or did he?
How to get a refund on a nonrefundable airline ticket
Yes, you can get a refund on a nonrefundable airline ticket.
Your airline may claim you can’t. Your travel agent may tell you it’s impossible. Your ticket fare rules may instruct you to abandon all hope.
Don’t listen to them.
This is the most beautiful place on Earth to visit
Sedona, Ariz., calls itself “the most beautiful place on Earth,” and that may be true. But if it is, then it shares the title with several other destinations.
United Airlines approved his colleague’s refund — but what about his?
After a flight delay from Portugal, James Tate’s fellow passenger and colleague receives a $700 check from United Airlines. But why doesn’t he get a United refund as well?
Flying with diabetes: What you need to know
Before she boarded her flight from Santiago, Chile, to Buenos Aires, the unthinkable happened to Barbara Rowan: a security screener tried to confiscate her needles.
Rowan, who is a diabetic, needs to carry hypodermic needles with her for medical reasons. So she struck a deal with the Chilean airport officials: The chief purser would hold the packaged needles until the plane landed in Argentina.