Does Laura Luu have a United Airlines forever ticket? And if so, can she get a new ticket from San Francisco to Beijing?
Luu thinks the answer is “yes” — and “yes.” And she thinks she has the proof. But as with all airline matters on this site, it’s a lot more complicated.
Even though I call Arizona home, I never waste an opportunity to take my family to the water. And there’s never been a better time of year than now, in the final, fiery throes of summer.
Angela Williams flew from Washington to Atlanta for a funeral this summer. But during the trip, a Spirit Airlines baggage handler created another casualty — her new luggage. Now she wants to know: Will Spirit ever pay for the damaged luggage?
When Norwegian Airlines cancels Andrew Brown’s flight to London, it rebooks him to Paris. An airline representative suggests he take a train to his final destination and promises to refund the Eurostar tickets. But now the company changed course and won’t pay. Is he out of luck?
When Kathryn Stewart rented a car in Munich, Germany, she assumed it would cost $260. After all, that’s what her car rental company had quoted her. She didn’t expect to pay $800 in extra car rental insurance. But she did — and now she wants help with a refund.
It’s time to think cold thoughts. Cold, as in get me out of this heat! Cold, as in snow.
It’s the middle of summer, and chances are you’re indoors right now, a refugee from the unbearable heat. Maybe you’re imagining a cool family vacation.
Howard Rokofsky just discovered an unauthorized transaction on his PayPal account — specifically, a $303 charge he never made. But when he disputes the charge, the online payment service denies it within hours. Did the company act too fast?
Jacob Finn made a big mistake when he applied for travel insurance. And now he’s in big trouble. He’s also learned the answer to the question: What happens when you give the wrong information on your insurance application?
Maybe you laughed when I said Santa Fe was hot last week. That’s not hot! Betcha you wouldn’t go somewhere like Scottsdale in August.
Oh, but I would.
It’s true, Americans are getting larger and airline seats are shrinking. So confrontations between passengers of size and their fellow travelers are inevitable.
