Niebes Castillo should have known better than to leave a loaded gun in the glove compartment of his rental car. After all, he’s a truck driver and, as a driving professional, should be aware of the rules of the road. But there’s enough gray area to warrant a closer look at a case that landed Castillo on Hertz’s Do Not Rent list.
Like many,many other consumers who contact us, Delta Auto Protect owes Lashawn Lyles a refund. So why won’t the company just send the $1,083?
Don’t look now, but chances are your mattress is covered by a ridiculously long warranty. Or so you might think. But Vijay Khasat recently found out what Sealy meant by “20 years” when he tried to get the company to replace what he claims is a defective mattress.
It turns out 20 years is not 20 years, at least in the traditional, dictionary-definition sense. His odyssey to replace a bad mattress is a reminder for all of us to read the fine print on your warranty. (The mattress police won’t save you, but maybe my advocacy team can help.)
It’s harvest time in western Colorado — the perfect time for a fruit safari.
A what? OK, so “fruit” may not be the first thing that comes to mind when you think of Colorado. And the western slope of the Centennial State is so different from the rest of the state that you’d think you were in Utah or Arizona anyway.
But in September and October, this place is a fruitapalooza of apricots, apples, grapes, peaches, pears and plums. You can spend a Saturday afternoon canvassing the farms near Grand Junction and discover some of the tastiest produce this side of the Rockies.
Miguel Barragan made an online auction mistake that cost him $1,250. Or did he?
Barragan, who paid for a TV console, crib, mattress, and several other items through Prime Public Auctions, an auction house in Van Nuys, Calif., says his bid was an error. It’s a mistake he claims Prime Public Auctions took advantage of, ultimately forcing him to pay the full amount.
What’s the worst thing that can happen when you’re traveling? A traffic accident? Terrorist hijacking? Hotel fire? Travel is risky, of course. But there’s just no way of knowing when your number will be up, and your plane will go down.
Of all the Disney World secrets I heard when I lived in Orlando, only one made me laugh out loud. It involved the tunnels under the theme park. They exist but are useless to the average park visitor.
Ashley Ouellette thought she had insurance for her upcoming Royal Caribbean cruise. But it wasn’t that simple. She faced the loss of thousands of dollars — until she talked to my advocacy team.
Her cruise insurance problem is common but preventable.
On a frenetic holiday weekend, I drove to Alabama’s Gulf Coast with the kids. Maybe I should have known better.
Anna Weinstein wants a refund for a dirty ski resort rental that she rejected upon arrival. Can Vrbo, the site through which she booked the condo, help her — or does she need a consumer advocate?
