After the hurricane, what did Sears Optical do with my glasses?
When Hurricane Michael destroys Katharyn Goodrich’s home, it also delays her Sears Optical order. Can anyone secure a refund?
Christopher Elliott
I wanted to go surfing. Now I just want a baggage refund, dude
Peter Burke just wanted to go surfing in Mexico. But Aeromexico’s baggage handlers had other plans for him. After collecting $300 from him to ship his surfboard, Aeromexico lost his equipment.
Now Burke just wants a baggage refund. But does he deserve one?
Warning: The cancellation deadline of the hotel is in its local time
When Heather Kay had second thoughts about the reservation she’d made at the Hotel Ryumeikan Tokyo through Orbitz, she looked at the clock. Sure enough, she had a few hours left to cancel her reservation, since the deadline was in her local time.
Or was it?
Will Maryland Speed ever send my refund?
William Sullivan is still waiting for his order from Maryland Speed. Why won’t it send the missing part — and why won’t his credit card company help him?
How do I sit with my kids on a plane?
If you haven’t heard about the infamous airline separation algorithm yet, here’s what you need to know: It’s a seat allocation program that allegedly keeps families apart on the plane, prodding parents into paying more for advance seat assignments.
Here is the innovative airline seat of the future (maybe)
The economy class airline seat of the future could make you feel like you’re not sitting in economy class.
After a schedule change, GotoGate promised a refund — last year
Does Matthew Wood deserve a full refund from the European online travel agency GotoGate for a schedule change of only 15 minutes? That’s how much time Japan Airlines changed his schedule.
Wood thinks so. His agent, GotoGate, says so. But it’s been 13 weeks since the online agency promised a refund — and he’s still waiting.
What happened to his reservation and where is his Agoda refund?
Agoda billed Cassidy Siddharth’s American Express card for a nonexistent reservation. Now the Agoda refund he’s been promised is also nonexistent. What gives?
Do we really have to pay $4,000 for the airline’s mistake?
Bridget Burke’s family vacation to Greece goes off the rails when someone cancels her tickets home. Now she’s asking if she has to pay for the airline’s mistake.
Will you be affected by Brexit this year?
Teri-Lee Lawler-Baack is a little nervous after the British Parliament’s recent vote on Brexit, which set the stage for a potentially chaotic “no deal” departure from the European Union on March 29. She’s not the only one.