When Pam Anderson and her boyfriend Marc Strenk visited Dubai this fall, they wanted to see the famous fountains. The couple thought they’d found a perfect tour on Viator through TripAdvisor — until a “system error” forced them to pay for their tickets three times.
That’s right, three times.
After Alaska Airlines cancels Marcos Schapira’s flight, it seems to owe him a refund. But did the airline decide to keep his money — or was it his online travel agency?
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
If you clicked on this story for your free gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.
After Janet Davis cancels her vacation rental, she expects a $360 refund. So why is the owner refusing to return it?
There are many differences between travel insurance and a vacation waiver. Christopher Benson learned about those differences in a hard way.
When Benson and his wife, Betty, planned a trip to Paris, Orbitz offered them a “vacation waiver” option that looked a lot like travel insurance. But when the Bensons tried to invoke the waiver, it didn’t work as they expected. Lufthansa would not refund their tickets from Chicago to Paris.
If you’re stuck in an uncomfortable airline seat or have to pay an exorbitant resort fee for a hotel stay, you don’t have to look too far for the reason. Just look in the mirror.
Are you thinking of getting rid of your loyalty program? If so, you might relate to John Franklin’s story. Actually, you might relate to it even if you aren’t unhappy with your loyalty program.
Who are the worst airline passengers? Hint: It’s not babies. These are the real problem flyers (and what you can do about them).
What’s the weirdest thing you’ve ever seen a passenger do on a flight?
If you said, “Change into pajamas midflight,” then maybe you were on my red-eye from Orlando to Frankfurt, Germany, during which a passenger disappeared into the restroom and emerged in a nightgown.
