Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
The question -- "Will travel insurance protect me during the coronavirus outbreak?" -- is driving travelers a little crazy during the pandemic.

Will travel insurance protect you during the coronavirus outbreak?

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David Klement wants to know if his travel insurance will protect him during the coronavirus outbreak. Specifically, could it get him a full $15,506 refund for his Grand Circle Travel tour of India?

The question — “Will travel insurance protect me during the coronavirus outbreak?” — is driving travelers a little crazy during the pandemic. After all, they bought travel insurance believing it would fully protect them. And by “fully protect,” they mean being made whole if something catastrophic happened.

And then something catastrophic happened.

If you're thinking of ordering instant veneers online for $69, you may want to read about Nechama Robinson's experience.

I hate these instant veneers! How do I return them?

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If you’re thinking of ordering instant veneers online for $69, you may want to read about Nechama Robinson’s experience. She hated the instant veneers she recently purchased and just wants to return them. Despite a “100 percent” money-back guarantee, both PayPal and the company that sold her the veneers are balking at a refund. Is she just stuck?