What to do about hotel renovation hassles
As hotel renovations go, the one Robert Reich experienced was pretty extreme. The property he’d booked in Baltimore.
The Navigator
Are airlines about to charge your kids more?
If your blood pressure spikes when you think about the words “kids” and “plane” then this story may have a calming effect.
No more lost luggage? It’s not science fiction
Lost luggage may soon become as rare as lost airline tickets — or, at least, you’d think so when you talk to someone like Randal Collins.
Beware of travel industry doublespeak
It’s for your own good. If you travel you are hearing these words more often than ever, and they are being applied to unwelcome scenarios.
Should airlines be re-regulated?
The days of a freewheeling, lightly regulated airline industry, in which it charge whatever fees and fares it pleases, may be nearing an end.
What to do about the ‘circumstances beyond our control’ excuse
Airport communication systems in Gainesville had stopped working. The airline said these circumstances were beyond its control.
Look out! Automated plazas take a toll on car rental customers
A few weeks ago, Amos only had a toll road, between him and his destination in Austin. It was missing an important feature: a toll booth.
Don’t let your next rental car go flat
A car rental should be the least dramatic part of your vacation. You pick up the vehicle, you drive it, you return it to the airport.
Economy class gets an upgrade – or is it a downgrade?
The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.
How refundable are airline fees? Not so much
The North American airline industry collected an estimated $8.2 billion should they give more refund airline fees than they are?