CREDIT
Help me with these fraudulent charges on my card. Citi won’t.
After reporting several fraudulent charges on her Costco Citi Card, Jeanne Vaul gets a new card. But Citi won’t reverse the fake charges. What’s going on?
His bed arrived in pieces. Can he get a refund from Amerisleep?
Todd Brown’s mattress order arrives in pieces from Amerisleep. After waiting months, he just wants a refund. Is that allowed?
Charged four times for one vacation. Why won’t American Express fix this?
When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error?
The real reason everyone complains about credit reporting agencies
The most complained-about financial institutions aren’t banks or credit card companies. They’re credit reporting agencies — and by a wide margin.
A little confused about my Groupon credit
Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?
Not the “Sandals difference” she was hoping for
The “Sandals difference” is that this chain of all-inclusive “luxury” resorts offers “the most romantic getaways with quality inclusions.”
I want my Disney cruise discount!
A promise from none other than Disney.” We would like to invite you to spend a future cruise with Disney Cruise Line at 50 percent.”
Solving the credit card “hold” mystery
The credit card hold mystery happened to Judith Searcy when she stayed at the Portland Marriott Downtown Waterfront in Oregon this summer.
