When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error? Read more “Charged four times for one vacation. Why won’t American Express fix this?”
Tag: CREDIT
The real reason everyone complains about credit reporting agencies
The most complained-about financial institutions aren’t banks or credit card companies. They’re credit reporting agencies — and by a wide margin.
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A little confused about my Groupon credit
Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?
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Not the “Sandals difference” she was hoping for
In case you missed the ads, the “Sandals difference” is that this chain of all-inclusive “luxury” resorts offers “the most romantic getaways with more quality inclusions than any other luxury beach resort.”
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I want my Disney cruise discount!
There it was, in black and white. A promise from none other than Disney.
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Solving the credit card “hold” mystery
It’s like an episode of “Unsolved Mysteries” that plays itself endlessly for travelers.
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Why can’t I get my Disney dining credits?
It seems everyone but Jennifer Holdman and her family are getting “free” Disney dining credits on their next theme park vacation. Is there anything she can say to persuade Disney to comp her meals?
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Get your free credit report right here (some restrictions apply)
If you aren’t familiar with the “free” credit report scam, then meet Brian Youngblood. One day while he was online, he clicked on an ad that offered a “free” credit report.
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Airline cancels route – but what about my credits?
Question: I’m writing about a recent issue I had with AirTran Airways and Southwest Airlines and am wondering if you can help. Last April, I booked a flight through Expedia from Seattle, where I live, to Baltimore, to see my parents. I had to cancel the flight, scheduled for June of last year, and Expedia sent me an email saying I had $399 in flight credits through AirTran, to use within one year.
Just recently, I tried to book the same flight — Seattle to Baltimore — and called Expedia to use my flight credits. Expedia got AirTran to release the tickets back to them, but then Expedia staff told me they found out that AirTran no longer flies from Seattle to Baltimore, or from Seattle to anywhere.
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What are airline ticket credits really worth?
Earlier this year, Tully, a chef based in San Francisco, had booked three tickets on Hotwire.com to visit a close friend. “Tragedy struck just before the trip,” she says. “He committed suicide.”
A Hotwire representative assured the grief-stricken customer that she didn’t need to worry. “I was told that I could cancel the tickets and Hotwire would issue a full credit to be used within 12 months,” says Tully. “But I have tried numerous times to use the credits — one being for his funeral service — with no luck.”
Read more “What are airline ticket credits really worth?”