When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error? “Charged four times for one vacation. Why won’t American Express fix this?”
The most complained-about financial institutions aren’t banks or credit card companies. They’re credit reporting agencies — and by a wide margin.
“The real reason everyone complains about credit reporting agencies”
Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?
“A little confused about my Groupon credit”
There it was, in black and white. A promise from none other than Disney.
“I want my Disney cruise discount!”
It’s like an episode of “Unsolved Mysteries” that plays itself endlessly for travelers.
“Solving the credit card “hold” mystery”
It seems everyone but Jennifer Holdman and her family are getting “free” Disney dining credits on their next theme park vacation. Is there anything she can say to persuade Disney to comp her meals?
“Why can’t I get my Disney dining credits?”