After witnessing a horrific crime in front of her home, Holly Jackson needed to cancel the Spirit Airlines flights she purchased through CheapOair.com. The online travel agency wouldn’t help her, and Spirit initially said it “couldn’t” help her. Now what? “I witnessed a murder and I needed to cancel my Spirit flights”
Invitation Homes wants Kevin Shaw to pay $3,600 for breaking the lease on his apartment, even though it told him he could do it. Now, a year and a half later, it’s sending his case to a collection agency. Can this late bill be fixed? “Can Invitation Homes charge him $3,600 for breaking the lease?”
When Marianne Finnigan’s Starbucks cards are frozen, the fast-food retailer wipes out her store credit. Can it do that?
“Did Starbucks steal $167 from this woman?”
Sharon Lewis doesn’t think of herself as a deadbeat. She makes responsible financial decisions, which includes paying her credit card bills on time every month. So why is her credit score heading south? “Is this a sure fire way to lower your credit score?”
When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error? “Charged four times for one vacation. Why won’t American Express fix this?”