Charged four times for one vacation. Why won’t American Express fix this?

When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error? Read more “Charged four times for one vacation. Why won’t American Express fix this?”

The real reason everyone complains about credit reporting agencies

The most complained-about financial institutions aren’t banks or credit card companies. They’re credit reporting agencies — and by a wide margin.
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A little confused about my Groupon credit

Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?
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Not the “Sandals difference” she was hoping for

In case you missed the ads, the “Sandals difference” is that this chain of all-inclusive “luxury” resorts offers “the most romantic getaways with more quality inclusions than any other luxury beach resort.”
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I want my Disney cruise discount!

There it was, in black and white. A promise from none other than Disney.
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Solving the credit card “hold” mystery

It’s like an episode of “Unsolved Mysteries” that plays itself endlessly for travelers.
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Why can’t I get my Disney dining credits?

It seems everyone but Jennifer Holdman and her family are getting “free” Disney dining credits on their next theme park vacation. Is there anything she can say to persuade Disney to comp her meals?
Read more “Why can’t I get my Disney dining credits?”