CREDIT Archives

I get a plea for help from someone like Eugene Teow, who appeared to have been scammed on a recent trip to Australia.

Ridiculous or not? Oops, I forgot to check my credit card statement

January 22, 2024September 21, 2011 by Christopher Elliott

It happens all the time.

One thing travelers love about an airline like Southwest is that it goes against the grain. When airlines charge baggage fees, it doesn't.

Can this trip be saved? I paid for the ticket — where’s my credit?

January 20, 2024July 18, 2011 by Christopher Elliott

One of the things travelers love about an airline like Southwest is that it goes against the grain. When other airlines charge baggage fees, it doesn’t. When they impose change fees, it doesn’t. When they have assigned seats, Southwest refuses.

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