CREDIT
Airline cancels route – but what about my credits?
Nancy Palmer cancels her flight from Seattle to Baltimore. Then her airline stops flying from Seattle to Baltimore. So what happens with the ticket credit she was offered? Is her ticket really nonrefundable?
What are airline ticket credits really worth?
Bethany Tully might have been forgiven for her confusion. After canceling an upcoming flight from San Francisco to Boston under unhappy circumstances, she discovered that her ticket credit on United Airlines was worth about half what she expected — an increasingly common complaint among air travelers.
What is an airline credit really worth?
It happened to Louise Andrew twice last month. She made reservations on the United Airlines Web site, tried to cancel them within 24 hours for a full refund, and was told that the airline would be happy to issue a ticket credit instead.
That’s not the ticket credit you promised me
After a canceled flight, a merged airline and crossed wires with Expedia, Anoop Ramaswamy is the proud owner of a worthless airline ticket. Now what?
How much does my airline owe me for a broken seat?
Elite-level frequent travelers who whine if their lie-flat business seat doesn’t recline all the way are regularly and shamelessly mocked on this site.
“I feel like Starbucks is stealing money from me”
Peter Volpe’s Starbucks account is frozen, and he doesn’t understand why. Is the company allowed to just confiscate his credits?
No name change on a dead passenger’s ticket?
After Robin Johnson’s husband is killed in a tragic accident, she tries to salvage his United Airlines ticket credit. But the carrier says it can’t change the name on a ticket – it’s against the rules. Is there any hope for her?
Is this enough compensation? “Very disappointed” by Southwest – so they sent me a voucher
I‘ve already written about Southwest’s new restrictions on credits. Well, passengers haven’t exactly warmed to them and other policy changes.