If you aren’t familiar with the “free” credit report scam, then meet Brian Youngblood. One day while he was online, he clicked on an ad that offered a “free” credit report.
Read more “Get your free credit report right here (some restrictions apply)”
Tag: CREDIT
Airline cancels route – but what about my credits?
Question: I’m writing about a recent issue I had with AirTran Airways and Southwest Airlines and am wondering if you can help. Last April, I booked a flight through Expedia from Seattle, where I live, to Baltimore, to see my parents. I had to cancel the flight, scheduled for June of last year, and Expedia sent me an email saying I had $399 in flight credits through AirTran, to use within one year.
Just recently, I tried to book the same flight — Seattle to Baltimore — and called Expedia to use my flight credits. Expedia got AirTran to release the tickets back to them, but then Expedia staff told me they found out that AirTran no longer flies from Seattle to Baltimore, or from Seattle to anywhere.
Read more “Airline cancels route – but what about my credits?”
What are airline ticket credits really worth?
Earlier this year, Tully, a chef based in San Francisco, had booked three tickets on Hotwire.com to visit a close friend. “Tragedy struck just before the trip,” she says. “He committed suicide.”
A Hotwire representative assured the grief-stricken customer that she didn’t need to worry. “I was told that I could cancel the tickets and Hotwire would issue a full credit to be used within 12 months,” says Tully. “But I have tried numerous times to use the credits — one being for his funeral service — with no luck.”
Read more “What are airline ticket credits really worth?”
What is an airline credit really worth?
“Both times, I was initially told that my purchase value would be applied to a future ticket,” says Andrew, an attorney from Redmond, Wash.
That didn’t make sense to her. United promises a no-questions-asked refund on most tickets as long as the request is made within a day of the reservation. And since 2011, the Department of Transportation has required airline reservations to be cancellable without penalty for at least 24 hours after the booking is made, unless the ticket is purchased one week or less before a flight’s departure date.
Read more “What is an airline credit really worth?”
That’s not the ticket credit you promised me
Question: I booked a roundtrip ticket from Buffalo, NY, to Chennai, India, on Continental Airlines, just before it merged with United Airlines. I used Expedia to make the reservation. I completed the one-way trip but due to a family medical issue, I had to cancel the return. I called Expedia and requested a cancellation.
Expedia issued a cancellation, saying it would be in the form of an airline credit that would last a year. I called Expedia a few months later to use my voucher, but was told they couldn’t book the flight because of the merger with United. They asked me to call United directly.
I called United and they informed me that fare rule mentions that I can only book the same return flight and nothing else.
Read more “That’s not the ticket credit you promised me”
How much does my airline owe me for a broken seat?
Elite-level frequent travelers who whine if their lie-flat business seat doesn’t recline all the way are regularly and shamelessly mocked on this site.
I typically have little sympathy for entitled crybabies who can’t lean all the way back, while the folks in economy class are wedged into their seats and can barely move. It’s particularly irritating when it turns out these platinum-plated complainers either didn’t pay for the ticket themselves, footing the bill with their employer’s money, or got to it by unethically “hacking” the system.
So when Andrew Buffen came to me with a problem with reclining seats on a Lufthansa codeshare flight from Chicago to Frankfurt, I almost reflexively sent it to the “case dismissed” file.
Read more “How much does my airline owe me for a broken seat?”
“I feel like Starbucks is stealing money from me”
I recently discovered a website called Raise.com that was selling Starbucks gift cards at a 20 percent discount, so I purchased about $1,600 worth of cards from the company. I thought these could not only be used by my family and me, but would be great gifts for coworkers.
Realizing that I bought these from a third party, I tried to protected myself by transferring the balances to cards registered to my Starbucks account.
Read more ““I feel like Starbucks is stealing money from me””