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Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
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    • Elliott Confidential (Premium)
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AIRLINE INDUSTRY

Discover how to handle the 'delay rage,' by understanding your passenger rights and utilizing coping strategies during flight delays. Explore the bigger issue of airline accountability and potential government regulation to improve the air travel experience.

Don’t become a victim of delay rage this summer. Here’s how.

August 28, 2023July 23, 2023 by Christopher Elliott

If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage. 

Categories Airline Problems, On Travel
A plus-sized passenger struggling to fit into an economy-class airline seat.

Do overweight passengers deserve a bigger seat on a plane?

August 16, 2023July 15, 2023 by Christopher Elliott

On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat. 

Categories Airline Problems, Featured, On Travel
What should you do when an airline overcharges you for luggage?

What should you do when an airline overcharges you for luggage?

July 7, 2023 by Christopher Elliott

Frontier Airlines overcharged Abbey Colville for her luggage on a recent flight from Denver to Detroit. Way overcharged her.

Categories Advocacy, Featured
Krista O'Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won't the airline help her undo the mistake?

I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?

April 4, 2023 by Christopher Elliott

Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?

Categories The Travel Troubleshooter

Warning: More airline fees are on the way

March 9, 2023 by Christopher Elliott

What new airline fees will be introduced in 2023? Will dynamic pricing take hold? Brace for impact. It’s going to be a bumpy ride.

Categories On Travel

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