AIRLINE INDUSTRY Archives

This summer, angry air travelers are reaching new heights of tension and frustration. Passengers like Leigh Shulman, who recently navigated an airport with a broken ankle, are finding themselves overwhelmed by rudeness and stress. With packed flights, divisive politics, and aggravating fees, it's no wonder tempers are flaring. Incidents of unruly behavior are making headlines, and the statistics are troubling. Experts say the key to surviving this summer of not-so-fun travel lies in managing stress and showing compassion. Can you keep your cool in the skies? Discover essential tips for a calmer journey.

Angry air travelers lash out at each other during the summer of not-so-fun travel. Here’s how to handle it.

August 2, 2024July 27, 2024 by Christopher Elliott

Is it my imagination, or are air travelers getting angrier at each other this summer?

Why are airlines being so nice to you?

July 15, 2024July 13, 2024 by Christopher Elliott

Airlines are shedding fees, giving away free stuff, and being extra nice to their customers. Has the world gone mad?

Your next flight may get an upgrade. No, not as in a bigger seat in the front of the cabin. It's bigger than that -- much bigger.

Is air travel getting better? Here are the surprising reasons it is

August 2, 2024March 2, 2024 by Christopher Elliott

Your next flight may get an upgrade.
No, not as in a bigger seat in the front of the cabin. It’s bigger than that — much bigger.

Air travelers often exhibit "exit envy," a phenomenon where passengers rush to disembark the moment the plane lands, leading to chaos and frustration. Whether driven by the need to make a tight connection or simply a desire to leave the plane as soon as possible, this behavior disrupts the usual deplaning process. However, there are courteous ways to ensure you can exit early without inconveniencing others, including enlisting the help of flight attendants or securing a seat near the front. Learn the art of exiting a plane early without stepping on toes.

Why does everyone want to get off the plane first? It’s exit envy!

September 27, 2024February 24, 2024 by Christopher Elliott

Why do air travelers want to get off the plane first? As soon as the aircraft pulls up to the gate, it’s a mad stampede to the front.

Airline mergers often lead to higher fares and reduced service quality. As major carriers like Alaska and Hawaiian Airlines consider merging, passengers like Eloisa Hife express deep concerns. With the government stepping in and consumer groups rallying, there's a growing call for public action to protect competition and consumer rights.

Yes, you can stop these airline mergers. Here’s how

January 7, 2024December 23, 2023 by Christopher Elliott

Want to block the latest airline mergers? Here’s how your voice can challenge the turbulence of airline mergers and protect passenger rights.

Discover how to handle the 'delay rage,' by understanding your passenger rights and utilizing coping strategies during flight delays. Explore the bigger issue of airline accountability and potential government regulation to improve the air travel experience.

Don’t become a victim of delay rage this summer. Here’s how.

July 15, 2024July 23, 2023 by Christopher Elliott

If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.

On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger -- so overweight that he couldn't fit into his seat.

Do overweight passengers deserve a bigger seat on a plane?

July 15, 2024July 15, 2023 by Christopher Elliott

On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.