A weekly feature in which I ask readers if I should mediate a case.
When Diane McMillian checked into the Courtyard by Marriott in Columbia, S.C., she’d endured ten sleepless nights helping victims of the South Carolina floods as a disaster relief inspector. Little did she know she was about to get a front row seat to a disaster of a different kind.
When someone starts an email with “Is this a completely lost cause?” the answer is usually, “yes.”
Curtis Brown rented a car from Enterprise in London recently, but he didn’t get far. Less than two days after picking it up, one of his tires went flat. Enterprise says he’s responsible for the damage, but he disagrees.
A few weeks ago, Chris Singh was scheduled to fly from Minneapolis to Norfolk, Va., on United Airlines to rent a vacation home.
United Airlines sent Sedovic’s bag to Denver after checking it to Dubai from St. Louis, he explained. Then United’s Dubai flight was delayed
Here’s Eileen Rees’ problem with Expedia. She’s trying to get a refund for a flight to Patagonia — to which she is entitled.
Ron didn’t have the right combination of train ticket and membership card on his recent trip. A conductor demanded an extra 75 euros.
You might notice a scathing write-up by Christian Crane, a.k.a. DutchOven, who referred to his stay as “a comedy of errors.
Is seaweed a legitimate reason to cancel your vacation rental and receive a full refund for your deposit?
Like any bride-to-be, Sam O’Hanlon-Videau didn’t leave anything to chance when she planned her destination wedding in Hawaii.
