What is there to “consider”? The passenger is dead
Vicki Berkus wants to know how nonrefundable “nonrefundable” airline and cruise tickets really are.
Actually, so do I.
Should I Take The Case?
A weekly feature in which I ask readers if I should mediate a case.
Should United reimburse me for my rental car?
Linda Oliver’s flight from Seattle to Denver was delayed by weather, and she missed her connection to Wichita. She had to rent a car from Hertz and drive home.
Am I owed a refund for this disastrous stay at the Courtyard?
When Diane McMillian checked into the Courtyard by Marriott in Columbia, S.C., she’d endured ten sleepless nights helping victims of the South Carolina floods as a disaster relief inspector. Little did she know she was about to get a front row seat to a disaster of a different kind.
Is this a completely lost cause?
When someone starts an email with “Is this a completely lost cause?” the answer is usually, “yes.”
Nailed by Enterprise for a flat tire
Curtis Brown rented a car from Enterprise in London recently, but he didn’t get far. Less than two days after picking it up, one of his tires went flat. Enterprise says he’s responsible for the damage, but he disagrees.
If they didn’t tell me about this $200 change fee, do I still have to pay it?
A few weeks ago, Chris Singh was scheduled to fly from Minneapolis to Norfolk, Va., on United Airlines to rent a vacation home.
Should I have overlooked this delay on delayed luggage?
United Airlines sent Sedovic’s bag to Denver after checking it to Dubai from St. Louis, he explained. Then United’s Dubai flight was delayed
Expedia can’t find my airline’s phone number — can you help with a refund?
Here’s Eileen Rees’ problem with Expedia. She’s trying to get a refund for a flight to Patagonia — to which she is entitled.
You have the wrong BahnCard — that’ll be 75 euros!
Ron didn’t have the right combination of train ticket and membership card on his recent trip. A conductor demanded an extra 75 euros.
Should Hilton have the last word on this TripAdvisor takedown?
You might notice a scathing write-up by Christian Crane, a.k.a. DutchOven, who referred to his stay as “a comedy of errors.