Springfield Armory Customer Service Contacts

Springfield Armory is an American company that manufactures firearms for both military and civilian use.

How to reach a person at Springfield Armory

Springfield Armory Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Springfield Armory

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Springfield Armory

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Springfield Armory mailing address

420 S Washington Street
Geneseo, IL 61254

Springfield Armory social media channels

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Springfield Armory executive customer service contacts

Primary Contact
Fred Mincks
Law Enforcement Sales Manager
420 S Washington Street
Geneseo, IL 61254
fredm@springfield-armory.com

LinkedIn

Secondary Contact
Peggy Hickenbottom
Vice President of Distribution and Customer Service
420 S Washington Street
Geneseo, IL 61254
Peggyh@springfield-armory.com

LinkedIn

Chief Executive
Tom Reese
420 S Washington Street
Geneseo, IL 61254
tomr@springfield-armory.com

LinkedIn

Frequently asked questions about Springfield Armory

How can I contact Springfield Armory customer service?

To contact Springfield Armory call (800) 680-6866 or email cs@springfield-armory.com.

Does Springfield Armory have an online chat service?

Yes, Springfield Armory can be contacted via an online chat service.

Does Springfield Armory offer a warranty on its firearms?

Yes, Springfield Armory offers a limited lifetime warranty on its firearms.

How to get professional help with your Springfield Armory problem

If you need help with Springfield Armory , you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.