Safeco Insurance

Safeco is an insurance company that provides coverage for individuals, families and businesses.

Telephone
Customer service : (800) 332-3226
Mailing address
1001 4th Avenue
Seattle, WA 98154
Website
safeco.com

What you need to know about Safeco Insurance

Response times can vary depending on the volume of inquiries and the nature of the issue, but most customers can expect a response within a reasonable timeframe.

How to resolve a problem with Safeco Insurance

Try self-service first

Use our proven resolution methods, or Safeco Insurance’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Safeco Insurance respond?

Phone support
Safeco Insurance’s customer service phone support is available 24/7. However, response times may vary depending on the time of day and your time zone. During business hours, response times are typically faster, but if you call during peak periods, such as evenings or weekends, you might experience longer wait times.

Call customer service at (800) 332-3226.
Email support
Safeco Insurance does not publicly list a direct email address for customer service inquiries on the website. Instead, the company recommends contacting your local independent insurance agent for assistance.
Live chat
Safeco Insurance offers live chat support through its website, typically available during business hours (8 a.m. to 6 p.m. Pacific time.) Response times may vary depending on the time of day and the volume of inquiries; they are generally faster during off-peak hours.
Social media
Safeco Insurance provides customer service support through various social media platforms, including Facebook, X, and Instagram. Response times on social media can vary depending on the time of day, platform activity, and the volume of messages the company receives.

Here's how to reach Safeco Insurance via social media.
Help center/FAQ
Safeco Insurance’s help center and FAQ section are available 24/7 on the website, offering a self-service option for customers seeking answers to common questions. Response times for inquiries through the help center depend on whether you’re using automated resources or submitting a request for additional assistance. If you’re using self-service, you'll get instant responses based on available resources.
Verified contacts

Safeco Insurance customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Christopher Carlson
Customer Service Operations Manager
Secondary
James MacPhee
Chief Operating Officer
Chief Executive
Timothy Sweeney
Chief Executive

Safeco Insurance customer service policies

Safeco Insurance's privacy policy outlines how the company collects, uses, and protects your personal information. The company gathers data to provide insurance services, and process claims.

Safeco Insurance loyalty program

Safeco Insurance does not offer a loyalty program.

Frequently asked questions about Safeco Insurance

Liberty Mutual is the parent company of Safeco Insurance, which it acquired in 2008.
Call (800) 332-3226.
Yes, Safeco Insurance has an online chat service.

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