myGNC Rewards

myGNC Rewards is a loyalty program from GNC, a health and wellness retailer. It offers members discounts, points on purchases, and access to a variety of dietary supplements, vitamins, and fitness products.

Telephone
Customer service : (877) 462-4700
Email
Mailing address
75 Hopper Place, Suite 501
Pittsburgh, PA 15222
Website
gnc.com

What you need to know about myGNC Rewards

myGNC Rewards response times can vary depending on the volume of inquiries and the nature of the issue. While some customers may receive quick assistance, response times may be longer during busy periods or for more complex issues.

How to resolve a problem with myGNC Rewards

Try self-service first

Use our proven resolution methods, or myGNC Rewards’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does myGNC Rewards respond?

Phone support
Representatives are available, depending on traffic, from Monday through Saturday from 9 a.m. to 8 p.m.; Sunday from 9 a.m. to 7 p.m. (all times Eastern).

Call customer service at (877) 462-4700.
Email support
myGNC Rewards customer service email support response times vary depending on the volume of inquiries. During peak times or high-demand seasons, it might take a bit longer.

Email myGNC Rewards at customer-service@gnc-hq.com.
Live chat
myGNC Rewards customer service live chat support typically offers quicker response times compared to email or phone support. Response times usually range from a few minutes to around 10 minutes, depending on traffic, Monday through Saturday from 9 a.m. to 8 p.m.; Sunday from 9 a.m. to 7 p.m. (all times Eastern)
Social media
myGNC Rewards customer service through social media (such as Facebook, X, or Instagram) generally offers quick responses, often within a few hours. However, response times can vary depending on the platform and the volume of messages the company receives. Here's how to reach myGNC Rewards via social media.
Help center/FAQ
myGNC Rewards customer service help center support offers self-service resources such as FAQs, guides, and troubleshooting tips, which can help resolve common issues instantly. If further assistance is needed, response times for requests submitted through the help center may take a few business days. During high-traffic periods, it could take a bit longer, but using the help center's resources can often provide a quick solution without waiting.
Verified contacts

myGNC Rewards customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Khurram Naseem
Director of Operations
Secondary
Jenna O’Connor
Sr Director, CRM and Loyalty
Secondary
Jenna O'Connor
Sr Director, CRM and Loyalty
Chief Executive
Theodore Smith
Chief Executive

myGNC Rewards customer service policies

myGNC Rewards privacy policy outlines how the company uses, collects, and protects your personal information. It details the types of data collected, such as contact information and purchase history, and explains how this information is used to provide personalized offers.

myGNC Rewards loyalty program

(877) 462-4700

customer-service@gnc-hq.com

gnc.com

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Rate myGNC Rewards

What you need to know about myGNC Rewards

myGNC Rewards response times can vary depending on the volume of inquiries and the nature of the issue. While some customers may receive quick assistance, response times may be longer during busy periods or for more complex issues.