Loeffler Randall

Loeffler Randal is a footwear company that designs and manufactures a variety of shoes, such as high heels, boots, and sandals.

Mailing address
10 Prince Street
New York, NY 10012
Website
loefflerrandall.com

What you need to know about Loeffler Randall

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Loeffler Randall

Try self-service first

Use our proven resolution methods, or Loeffler Randall’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Loeffler Randall respond?

Phone support
Loeffler Randall does not offer customer support by phone; instead, it directs inquiries to its email contact form.
Email support
Hours of operation:
 
Monday through Friday from 10 a.m. to 5 p.m. Eastern time.

Email response times may vary, but users can generally expect a reply within a few business days during these hours.

Email Loeffler Randall at service@loefflerrandall.com.
Live chat
Loeffler Randall does not offer live chat support on its website.
Social media
Hours of operation:
 
Monday through Friday from 10 a.m. to 5 p.m. Eastern time.

Response times can vary depending on the platform, but the company typically responds promptly during these hours.

Here's how to reach Loeffler Randall via social media.
Help center/FAQ
Loeffler Randall’s help center and FAQ section is available 24/7 on its website. It provides answers to common questions about orders, shipping, returns, and products, allowing customers to find solutions at any time.
Verified contacts

Loeffler Randall customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Elisa Diaz
Customer Care Specialist
Secondary
Jessie Randall
Co-Founder, Creative Director
Chief Executive
Brian Murphy
Chief Executive

Loeffler Randall customer service policies

Loeffler Randall's privacy policy outlines how the company uses, collects, and protects the personal information of those who interact with its website. It details the types of data collected, how they are used, and the measures taken to safeguard them.

Loeffler Randall loyalty program

Loeffler Randall does not have a loyalty program.

Frequently asked questions about Loeffler Randall

Email service@loefflerrandall.com.
Once an order is placed, it cannot be modified or canceled. However, you can return items within the allowed return period if needed.
Only one discount code can be applied per order. If you have multiple promotions, you will need to choose one at checkout.

Outdated info? Report it here