G.E.H.A. (Government Employees Health Association) is a non-profit organization that provides health insurance and benefits to federal employees, retirees, and their families.
G.E.H.A. Responsiveness rating
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What you need to know about G.E.H.A.
Customer service experiences with G.E.H.A. can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- G.E.H.A.’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with G.E.H.A. with our insider guide or through our executive contacts.
- G.E.H.A.’s customer service policies are standard. Here are our frequently asked questions about G.E.H.A..
G.E.H.A. customer service response times
G.E.H.A.’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Typically answered during business hours; response time varies by volume of calls. Call G.E.H.A customer service at (855) 394-8757 Monday through Friday from 7 a.m. to 7 p.m. Central time. |
| Email support | Response time is typically within 1 to 3 business days. Email G.E.H.A. customer service at GEHA-ClaimSubmission@mygeha.com. |
| Online contact form | G.E.H.A. does not have an online contact form. |
| Live chat support | Immediate responses by G.E.H.A customer service Monday through Friday from 7 a.m. to 7 p.m. Central time. |
| Social media | Response time via social media varies, but typically within 1 to 3 business days. |
How to resolve a problem with G.E.H.A.
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
G.E.H.A. mailing address
P.O. Box 4656
Independence, MO 64051-4656
G.E.H.A. executive customer service contacts
Primary Contact
Dave Koenig
Chief Member and Operations Officer
P.O. Box 4656
Independence, MO 64051-4656
dave.koenig@geha.com
Chief Executive
Arthur Nizza
P.O. Box 4656
Independence, MO 64051-4656
arthur.nizza@geha.com
How can I contact G.E.H.A.?
Call G.E.H.A. customer service at (855) 394-8757 or email GEHA-ClaimSubmission@mygeha.com.
When can I contact G.E.H.A. customer service?
G.E.H.A. customer service is available Monday through Friday from 7 a.m. to 7 p.m. Central time.
How to get professional help with your G.E.H.A. problem
If you need help with G.E.H.A., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.