Fabletics Customer Service Contacts

Fabletics collects personal information like name, email, and payment details to manage accounts, process orders, and enhance shopping experiences. The company may share data with trusted third parties for services and advertising but does not sell personal data for profit. Users can access, delete, or correct personal data and opt out of certain data-sharing practices.

Fabletics’ terms of service cover VIP membership, returns, and cancellations. The VIP membership charges $59.95 monthly unless skipped by the 5th. Returns and exchanges are allowed within 90 days if items are unused with original packaging. Memberships can be canceled anytime without a fee by contacting customer service.

To return a product to Fabletics, ensure it’s in new, unused condition with original packaging, and initiate the return within 90 days of shipment.

You have three options:

1. Happy returns (US only):

   • Start your return through your Fabletics account to receive a QR code.
   • Bring the items and QR code to a nearby return bar—no packaging or label needed.
   • Your refund is processed upon drop-off.

2. In-store return:

   • Locate a Fabletics store using the store locator.
   • Return or exchange the items directly in-store.

3. Shipping provider:

   • Initiate the return in your Fabletics account and print the return label.
   • Package the items, attach the label, and drop off at the specified shipping provider.
   • Refunds are processed upon receipt at the warehouse.

Refunds typically take 5 to 7 business days to reflect in your account after processing.

Use the store locator on the official website. This tool provides addresses, store hours, and contact information for each location.