Delta Dental Plans Association is a dental insurance provider offering plans for individuals and groups.
Delta Dental Plans Association Responsiveness rating
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What you need to know about Delta Dental Plans Association
The company responds to most customer complaints in a satisfactory manner.
- Delta Dental Plans Association’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Delta Dental Plans Association with our insider guide or through its executive contacts.
- Delta Dental Plans Association’s customer service policies are standard. Here are our frequently asked questions about Delta Dental.
Delta Dental Plans Association customer service response times
Delta Dental Plans Association’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Delta Dental Plans Association operates through a network of independent regional providers, each with its own customer service contact information. For general inquiries, the Delta Dental Plans Association corporate office can be reached at (630) 718-4700. However, for plan-specific assistance, customers should visit the website, select the state or plan, and navigate to the “Contact Us” section to find the most accurate phone number for specific coverage and needs. |
| Email support | Delta Dental operates through a network of regional providers, each with its own contact information, including dedicated customer service email addresses. |
| Live chat | Delta Dental does not have a universal live chat feature on the main website. |
| Social media | Delta Dental maintains national social media accounts for general information and updates; however, not all regional providers use the same platforms for customer support. Some regional Delta Dental companies may have separate social media pages. Customers should visit the specific provider’s website to find official social media links and determine availability. |
| Help center/FAQ | Delta Dental offers a FAQ and help center section on its website, providing answers to common questions about coverage, claims, billing, and other member services. |
How to resolve a problem with Delta Dental Plans Association
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Delta Dental Plans Association mailing address
1515 West 22nd Street
Suite 450
Oak Brook, IL 60523
Delta Dental Plans Association loyalty program
Delta Dental does not have a loyalty program.
Delta Dental Plans Association social media channels
Delta Dental Plans Association executive customer service contacts
Primary Contact
Joseph Dill
Chief Dental Officer
1515 West 22nd Street
Suite 450
Oak Brook, IL 60523
jdill@deltadental.com
Secondary Contact
William H. Lambrukos
Senior Vice President, Operations
1515 West 22nd Street
Suite 450
Oak Brook, IL 60523
william.lambrukos@deltadental.com
Chief Executive
James W. Hutchison
1515 West 22nd Street
Suite 450
Oak Brook, IL 60523
jhutchison@deltadental.com
Delta Dental Plans Association customer service policies
What is Delta Dental Plans Association's privacy policy?
Delta Dental Plans Association’s privacy policy explains how the company collects, uses, processes, and shares personal information. This may include names, contact details, account information, and payment data to provide services, process claims, and enhance customer support. While information may be shared with third-party service providers for business operations, it is not sold. The company takes measures to protect personal data, and members can manage privacy preferences.
What are Delta Dental Plans Association's terms of use?
Delta Dental Plans Association’s terms of use outline the rules and conditions for accessing and using its website and services. It covers user responsibilities, intellectual property rights, limitations of liability, and acceptable use of the site.
What is Delta Dental Plans Association's social media policy?
Delta Dental Plans Association’s social media policy states that users who access or post on its social media pages must follow guidelines prohibiting confidential, offensive, or unlawful content. The Delta Dental Plans Association (DDPA) monitors activity, removes inappropriate posts, and may disclose communications when required.
Delta Dental Plans Association self-service links
Can I update my personal details online?
Yes, visit the website, log in to your account, and navigate to the profile or account settings section to update personal information such as your address, contact details, or dependents.
How do I find an in-network dentist?
Visit the website, navigate to the “Find a Dentist” tool, and search for in-network providers based on location and specialty.
Where can I check my coverage details and benefits?
Visit the website, log into your member account, and navigate to the benefits section to review your coverage details.
How can I contact Delta Dental Plans Association customer service?
Call (630) 718-4700.
Is Delta Dental Plans Association a single company?
No, Delta Dental Plans Association is made up of 39 independent regional companies, each serving different states. These companies operate under the Delta Dental Plans Association (DDPA).
What types of dental plans does Delta Dental offer?
Common plan types include:
- Delta Dental PPO – Flexible in-network and out-of-network coverage.
- Delta Dental Premier – A larger provider network with capped costs.
- DeltaCare USA (DHMO) – Lower costs but requires choosing a primary dentist.
- Individual & family plans – Direct plans for those without employer coverage.
How to get professional help with your Delta Dental Plans Association problem
If you need help with Delta Dental Plans Association, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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