Colonial Van Lines

Colonial Van Lines offers moving services such as packing, storage, and vehicle transport. The company focuses on long-distance moves for both residential and commercial clients.

Telephone
Main : (800) 356-1855
Mailing address
1441 SW 29th Avenue
Pompano Beach, FL 33069
Website
colonialvanlines.com

What you need to know about Colonial Van Lines

Colonial Van Lines customer service handles inquiries, scheduling, and support for moving services via phone and email.

How to resolve a problem with Colonial Van Lines

Try self-service first

Use our proven resolution methods, or Colonial Van Lines’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Colonial Van Lines respond?

Phone support
Response times can range from a few minutes to longer wait times during peak periods, with customers typically waiting around 15 to 20 minutes.  Call the customer service at (800) 356-1855.
Email support
Response time is typically 1 to 2 business days, though it may vary depending on the volume of inquiries.  Email Colonial Van Lines at customer.service@colonialvanlines.com.
Social media
Colonial Van Lines' customer service response time on social media typically ranges from a few hours to 1 business day, depending on the platform and the volume of inquiries. Here's how to reach Colonial Van Lines via social media.
Help center/FAQ
Colonial Van Lines' customer service help center or FAQ response time varies depending on the nature of the inquiry. For general questions found in the FAQ, responses are immediate, while more specific or complex issues may take 1 to 2 business days for a reply.
Verified contacts

Colonial Van Lines customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Erik Kadler
Director of Sales Operations
Secondary
John Pellitteri
Vice President
Chief Executive
Aldo Disorbo
Chief Executive

Colonial Van Lines customer service policies

Colonial Van Lines' privacy policy outlines how the company collects, uses, and protects customer information. It ensures that personal data, such as names, contact details, and payment information, is kept confidential and used only for service-related purposes.

Frequently asked questions about Colonial Van Lines

To contact Colonial Van Lines call (800) 356-1855 or email customer.service@colonialvanlines.com.
Request a moving estimate by contacting Colonial Van Lines, either through the website or by phone (800) 356-1855.
Yes, Colonial Van Lines offers basic liability coverage, and you can also purchase additional insurance for added protection.

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