CNAC

Consumer National Automotive Credit (CNAC) offers vehicle financing solutions, focusing on individuals with limited or poor credit histories. It provides flexible options to help customers purchase cars despite these credit challenges.

Telephone
Main : (888) 240-3595
Email
Mailing address
12802 Hamilton Crossing Boulevard
Carmel, IN 46032
Website
cnac.com

What you need to know about CNAC

CNAC customer service focuses on providing a helpful and supportive experience, assisting customers with financing inquiries, payment options, and account management, especially for those with limited or poor credit.

How to resolve a problem with CNAC

Try self-service first

Use our proven resolution methods, or CNAC’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does CNAC respond?

Phone support
Response time for phone support typically depends on call volume but is generally within a few minutes during business hours.  Call the customer service at (888) 240-3575.
Email support
Response time for email support is typically 1 to 2 business days.  Email CNAC at customerservice@cnac.com.
Social media
CNAC's customer service response time for social media support can vary depending on the platform and inquiry volume. Typically, responses may take 1 to 3 business days, but this can fluctuate.  Here’s how to reach CNAC via social media.
Help center/FAQ
CNAC's customer service response time for help center or FAQ support is generally immediate, as these resources are available 24/7 for self-service.
Verified contacts

CNAC customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Rick Santiago
Manager
Secondary
Mark Ashcraft
Vice President Operations
Chief Executive
Lenny Tagliavia
Chief Executive

CNAC customer service policies

CNAC's privacy policy outlines how it collects, uses, and protects the personal information of its customers.

CNAC loyalty program

CNAC (Consumer National Automotive Credit) does not appear to have a formal loyalty program.

Frequently asked questions about CNAC

Apply for financing directly through a J.D. Byrider dealership or visit the website to learn more about the application process.
To contact CNAC call (888) 240-3595 or email customerservice@cnac.com.
Refinancing options may be available depending on your loan terms and payment history.

Outdated info? Report it here