CityPASS

CityPASS is a ticket package that offers discounted admission to major attractions in various cities.

Telephone
Main : (208) 787-4300
Mailing address
1201 W. Riverside Ave, Suite 201
Spokane, WA 99201
Website
citypass.com

What you need to know about CityPASS

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with CityPASS

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

CityPASS customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Annie Allen
Vice President, Global Tourism Sales
Secondary
Sharon Munford
Customer Service Manager
Chief Executive
Mike Gallagher

Frequently asked questions about CityPASS

Yes, you can find the online contact form here.
Call (208) 787-4300.
Representatives are available 7 days a week from 9 a.m. to 7 p.m. Eastern time.
CityPASS tickets are generally nonrefundable and nonexchangeable. Review the terms and conditions or contact customer service at (208) 787-4300 for specific policies regarding changes or cancellations.
First check your spam or junk email folders. If they are still missing, contact CityPASS customer service at (208) 787-4300 for assistance.
CityPASS tickets are usually nonrefundable. If you believe you have a valid reason for a refund, contact customer at (208) 787-4300 service to discuss your situation and see if any exceptions can be made.

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