Bank of the Sierra

Bank of the Sierra is a community bank based in California that provides personal and business banking services, including checking and savings accounts, loans, and online banking.

Telephone
Customer service : (888) 454-2265
Customer service : (855) 355-2687
Mailing address
86 North Main Street
Porterville, CA 93257
Website
bankofthesierra.com

What you need to know about Bank of the Sierra

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bank of the Sierra

Try self-service first

Use our proven resolution methods, or Bank of the Sierra’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Bank of the Sierra respond?

Phone support
Representatives are available Monday through Friday from 7:30 a.m. to 6 p.m. Pacific time.
 
Call customer service at (888) 454-2265. 
Email support
Bank of the Sierra does not provide a dedicated customer service email address on its website. Instead, customers are encouraged to use the online contact form for inquiries.
Live chat
Bank of the Sierra does not currently provide a live chat option on its website.
Social media
Bank of the Sierra maintains official social media accounts but does not guarantee customer service responses through these platforms. While the bank may interact with customers, inquiries should be directed to official support channels such as phone, the online contact form, or secure messaging within online banking.
Help center/FAQ
Bank of the Sierra does not have a dedicated help center or FAQ page readily available on its website. However, customers can find helpful information by visiting the Support section or contacting customer service directly.
Verified contacts

Bank of the Sierra customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Megan Fancher
Operations Manager
Secondary
Mona Carr
Senior Vice President
Chief Executive
Kevin McPhaill
Chief Executive

Bank of the Sierra customer service policies

Bank of the Sierra’s privacy policy explains how the bank collects, uses, and protects personal information. Collected data may include names, addresses, phone numbers, email addresses, account details, and transaction history. This information is used to process transactions, provide banking services, prevent fraud, and improve customer experience. Personal data may be shared with third-party service providers for essential business operations, but Bank of the Sierra does not sell personal information.

Bank of the Sierra loyalty program

Bank of the Sierra does not have a loyalty program.

Frequently asked questions about Bank of the Sierra

Call (888) 454-2265.
Yes, Bank of the Sierra's mobile app is available for both iOS and Android devices. It allows users to check balances, transfer funds, and deposit checks.
Call (888) 454-2265 immediately to report a lost or stolen card, or visit a branch for assistance.

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