Allied Van Lines

Allied Van Lines provides relocation services for individuals and businesses. It offers local, long-distance and international moving options, along with storage and packing services.

Telephone
Main : (800) 470-2851
Mailing address
1 Allied Drive
Oakbrook Terrace, IL 60181
Website
allied.com

What you need to know about Allied Van Lines

Allied Van Lines customer service provides assistance with moving quotes, scheduling, tracking, and support for residential and commercial relocations.

How to resolve a problem with Allied Van Lines

Try self-service first

Use our proven resolution methods, or Allied Van Lines’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Allied Van Lines respond?

Phone support
Response time for phone support is typically around 5 to 10 minutes, though it can vary depending on call volume and time of day.  Call the customer service at (800) 470-2851.
Email support
Response time for email support is typically 24 to 48 hours, although it may vary depending on the volume of inquiries and the nature of the request.  You can email Allied Van Lines at custsvc@alliedvan.com.
Live chat
Response time for live chat support is typically quick, often within a few minutes.
Social media
Response time on social media is typically within a few hours, though it may take up to 24 hours depending on the platform and inquiry volume. Here's how to reach Allied Van Lines via social media.
Help center/FAQ
Response time for help center/FAQ support is immediate, as the information is available online for self-service. For more specific or complex inquiries, it may take up to 24 to 48 hours to receive a response if further assistance is required.
Verified contacts

Allied Van Lines customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Shannon Barry Dowd
Vice President, Customer Experience and Operations
Secondary
Robert Olmsted
Chief Operating Officer
Chief Executive
Tom Oberdorf
Chief Executive

Allied Van Lines customer service policies

Allied Van Lines' privacy policy outlines how the company collects, uses, and protects your personal information.

Allied Van Lines loyalty program

North American Van Lines does not currently offer a formal loyalty program for its customers.

Frequently asked questions about Allied Van Lines

Sirva Group is the parent company of Allied Van Lines.
To contact Allied Van Lines call (800) 470-2851 or email custsvc@alliedvan.com.
Yes, Allied Van Lines can be contacted via an online chat service.

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