Here is the most disgusting train ride tale of the year! (and a 2019 surprise update)

Elaine Miller’s disgusting train ride from Illinois to California should have qualified her for a full Amtrak refund. But it didn’t. With an overflowing filthy toilet inside her accessible bedroom just feet from her pillow, how did Amtrak justify its refusal? Read more “Here is the most disgusting train ride tale of the year! (and a 2019 surprise update)”

Can a host keep your security deposit — no questions asked?

Can a vacation rental owner just keep your security deposit — no questions asked? I recently discovered the answer from one unreasonable VRBO host is, “Yes, I can.”

I have news for her: No, she can’t. Read more “Can a host keep your security deposit — no questions asked?”

What can you bring on the plane? Here’s how to Ask TSA

Wondering what you can bring on the plane for an upcoming trip? I recently discovered a quick and often funny way to Ask TSA what you can — and can’t — bring through security during your next airport adventure. Read more “What can you bring on the plane? Here’s how to Ask TSA”

My Fitbit Charge 2 cracked in the night! I want a refund

Melissa Hill’s Fitbit Charge 2 cracked after a little more than a year. Is the company’s offer acceptable — or should it do more for her? Read more “My Fitbit Charge 2 cracked in the night! I want a refund”

Is there any way out of my travel club trouble?

Taksin Chung and her family had a great vacation at the Grand Palladium Resort and Spa in Jamaica. So how did she end up in almost $9,000 worth of travel club trouble? Read more “Is there any way out of my travel club trouble?”