Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
If your refrigerator stops working after just two years, shouldn’t the manufacturer replace it? That’s the question for today. Brent Wilkinson just wants Sears to replace his broken refrigerator. Can we help?
TaxRise took $900 of Jack Maxfield’s money after he uses the service to try to file a tax return. Worse, he disputed the charges on his debit card — and loses. So is that the end of the story?
My family got stuck in France in a coronavirus lockdown. It happened in slow motion. First, the museums closed. Then, about two weeks later, they shuttered the cafés and restaurants. And a week after that, authorities blocked access to the beach.
The visible heroes of the coronavirus crisis are the doctors, nurses, and paramedics. They are working long hours at great risk of exposure. (Thank you!!) But there are also hundreds of thousands of unsung heroes offering coronavirus help. They’re employed at grocery stores, pharmacies, travel agencies, insurance companies — and Williamsburg Landing.
Has the domestic first-class cabin become one big disappointment for travelers? Bonnie Friedman thinks so. She’s been flying in the front of the plane for years and has witnessed the slow and sad decline of premium service.
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
There are many differences between travel insurance and a vacation waiver. Christopher Benson learned about those differences in a hard way.
When Benson and his wife, Betty, planned a trip to Paris, Orbitz offered them a “vacation waiver” option that looked a lot like travel insurance. But when the Bensons tried to invoke the waiver, it didn’t work as they expected. Lufthansa would not refund their tickets from Chicago to Paris.
