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Elliott Report

Elliott Report

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Commentary

Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.

Airlines are considering a new class of service — and I use the term "class" loosely — called economy "minus."

It’s time to kill economy class

January 29, 2024December 6, 2014 by Christopher Elliott

Airlines are considering a new class of service — and I use the term “class” loosely — called economy “minus.”

Categories Commentary
The "comfort" coach seats for which she'd paid had been changed. The airline re-seated her two rows away from her husband.

Hey airlines, enough with the musical chairs!

January 29, 2024November 22, 2014 by Christopher Elliott

The “comfort” coach seats for which she’d paid had been changed. The airline re-seated her two rows away from her husband.

Categories Commentary
Is the travel industry winning the propaganda war?

Is the travel industry winning the propaganda war?

September 24, 2024November 15, 2014 by Christopher Elliott

Is the travel industry winning the propaganda war? Are you so used to hearing certain catchphrases that you’ve become desensitized to them?

Categories Commentary, On Travel
Let's hear it for the travel heroes. The Houston airline agent held a United Airlines flight for a passenger visiting his dying mother.

Let’s hear it for the travel heroes!

January 29, 2024November 8, 2014 by Christopher Elliott

Let’s hear it for the travel heroes. The Houston airline agent held a United Airlines flight for a passenger visiting his dying mother.

Categories Commentary
The Republicans took over control of the US Senate Tuesday's midterm elections. Now I'm not saying Republicans are the bad guys.

Why don’t you start your own airline and other ridiculous post-election suggestions

January 29, 2024November 6, 2014 by Christopher Elliott

The Republicans took over control of the US Senate Tuesday’s midterm elections. Now I’m not saying Republicans are the bad guys.

Categories Commentary
We headed to the Apple Store to pick up three brand-new MacBook Air computers for school, but we were followed by criminals.

Attention, holiday shoppers! The criminals are following you

January 29, 2024November 4, 2014 by Christopher Elliott

We headed to the Apple Store to pick up three brand-new MacBook Air computers for school, but we were followed by criminals.

Categories Commentary
Amid the ongoing car rental wars, he noticed several scrapes on the side of his vehicle, which he brought to the attention of an employee.

In the car rental wars, which side is right?

January 29, 2024November 1, 2014 by Christopher Elliott

Amid the ongoing car rental wars, he noticed several scrapes on the side of his vehicle, which he brought to the attention of an employee.

Categories Commentary
Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: "Donald Jeffries."

Trouble on the road? Maybe the government can help (seriously)

January 29, 2024October 25, 2014 by Christopher Elliott

Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: “Donald Jeffries.”

Categories Commentary
A wave of airline incidents has exposed the problem like a threadbare economy class seat on an aging puddle jumper.

Is it time for minimum airline seat standards?

January 29, 2024October 18, 2014 by Christopher Elliott

A wave of airline incidents has exposed the problem like a threadbare economy class seat on an aging puddle jumper.

Categories Commentary
You break it, you pay for it. Unless you're traveling. If they break it, you pay for it, too. Checked luggage sustained damage

These travel double standards have gotta go!

January 29, 2024October 11, 2014 by Christopher Elliott

You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too. Checked luggage sustained damage

Categories Commentary
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