Pay phones are still ripping you off
As far as rip-offs go, Sean Brady’s story of getting fleeced by technology might not resonate in the rich pasture of American scams. The fraudsters only took a few dollars instead of the 99 cents advertised.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Stuck in Munich, but I need to be in Barcelona
You probably don’t need another reminder that loyalty programs often hurt more customers than they help. You probably don’t need to take another trip into a crazy world of code-sharing and airline funny money.
Got a travel problem? Here’s how to make the impossible, possible
Connie Matlin wants to do the impossible: buy travel insurance for what she thinks is an uninsurable trip. “My family and I would like to travel to Europe this summer,” explains Matlin, a financial planner from Cleveland. “I want to purchase airfare as soon as possible to secure a good price, but I’m also nervous.”
What to do if you miss your flight
If you miss your flight, don’t stress out. There’s more than one way to save your vacation or business trip.
How to save money on groceries? Timing is everything
Everyone has to eat. But not everyone knows how to save money on groceries.
The average American spends $151 per week on food, a figure that includes groceries and restaurant spending. A deep dive into the numbers suggests people are spending less on groceries than they did 20 years ago, when adjusting for inflation.
This is why we really need a federal automatic renewal law now
It’s time for a federal automatic renewal law. Too many businesses overcharge their customers with auto-renewing club dues, gym memberships, and subscriptions. The madness has to end.
Are superfans really the biggest scam victims of all?
Did you hear about Donald Gorske, who ate nearly 30,000 Big Macs, according to the Guinness Book of World Records? If you look up the word “superfan” in the dictionary, you’ll find a picture of Gorske.
What’s a Daily Destination Fee? Here’s what you need to know
Jason Scheff wants to know what a surprise Daily Destination Fee is on his Marriott hotel bill. I’ve been getting a lot of similar complaints about this new fee and tracking it closely, so let’s take a minute to explore this new surcharge.
I love to be helpful. But we don’t take Panera orders here
Panera just ordered me to delete the names, numbers and email addresses of its executives from this site. It’s not the only company that wants me to erase contact information.
But should I?
Battle for the overhead bin is as fierce as ever
Too much stuff, not enough overhead bin space.
The problem is easy enough to define for air travelers. But the solution — despite new airline rules — is not.