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Elliott Report

Elliott Report

  • Home
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Commentary

Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.

The economy class airline seat of the future could make you feel like you're not sitting in economy class. If only the airlines will get onboard with the idea.

Here is the innovative airline seat of the future (maybe)

January 26, 2024February 8, 2019 by Christopher Elliott

The economy class airline seat of the future could make you feel like you’re not sitting in economy class.

Categories Commentary
Agoda billed Cassidy Siddharth's American Express card for a nonexistent reservation. Now the Agoda refund he's been promised is also nonexistent. What gives?

What happened to his reservation and where is his Agoda refund?

January 26, 2024February 6, 2019 by Christopher Elliott

Agoda billed Cassidy Siddharth’s American Express card for a nonexistent reservation. Now the Agoda refund he’s been promised is also nonexistent. What gives?

Categories Commentary
Could Brexit affect your travel plans this year? It’s a confusing time with official sources of information offering no clear guidance on the Brexit issue.

Will you be affected by Brexit this year?

January 26, 2024February 3, 2019 by Christopher Elliott

Teri-Lee Lawler-Baack is a little nervous after the British Parliament’s recent vote on Brexit, which set the stage for a potentially chaotic “no deal” departure from the European Union on March 29. She’s not the only one.

Categories Commentary
Here are some tales from our readers about their worst -- and best trips of last year. This review demonstrates that little things make a difference.

Readers describe their worst and best trips of last year

January 26, 2024February 1, 2019 by Christopher Elliott

Bob Tupper’s summer vacation in Bologna, Italy, was his best trip of last year. It included a visit to the famous markets in the Quadrilatero district, touring the oldest university in the western world and sampling beer at the Baladin brewpub near the city.

Lots of beer.

Categories Commentary
Is the Benjamin app a scam? That's what Ming Zhao is asking us. He gave the company $500 for Uber gift cards and received nothing in return -- a year ago.

What is the Benjamin app, and is it a scam?

January 26, 2024January 29, 2019 by Christopher Elliott

Is the Benjamin app a scam? That’s what Ming Zhao would like to know after he found an unbelievably good deal through the company: two $500 Uber gift cards for the price of one.

“Unbelievable” being the operative word.

Categories Commentary
When it comes to a hotel room upgrade, ask and you shall receive.That's right, a polite request can sometimes do the trick. It might surprise you.

What is the secret to scoring a hotel room upgrade?

January 26, 2024January 28, 2019 by Christopher Elliott

When it comes to a hotel room upgrade, ask and you shall receive.

That’s right, a polite request can sometimes do the trick, which surprises frequent guests like Allan Jordan. It might surprise you, too.

Categories Commentary
When Linette Warnecke's travel companion breaks her hip and has to cancel a Greek vacation, Great Value Vacations is reluctant to refund the trip.Should it?

Her Great Value Vacations refund problem isn’t so great

January 29, 2024January 23, 2019 by Christopher Elliott

When Linette Warnecke’s travel companion breaks her hip and has to cancel a Greek vacation, Great Value Vacations is reluctant to refund the vacation. What can she do to encourage the tour operator to do the right thing?

Categories Commentary
An airline gate agent made a mistake with Anita Tolani's daughter's passport, resulting in her losing her hard-earned vacation to the Bahamas. At least, that's what she claims.

Did this gate agent’s mistake ruin her vacation?

January 29, 2024January 22, 2019 by Christopher Elliott

An airline gate agent made a mistake about Anita Tolani’s passport, resulting in her losing her hard-earned vacation to the Bahamas. At least, that’s what she claims.

Categories Commentary
Honesty. Respect. And a little space. That's all travelers want in 2019. It doesn't seem like too much to ask -- but is it?

What do travelers really want this year?

January 29, 2024January 20, 2019 by Christopher Elliott

Honesty. Respect. And a little space. That’s all travelers want in 2019. Are they asking for too much?

Categories Commentary
No sooner had the ice thawed from last winter's ferocious storms than the disaster repair scams appeared like spring weeds.

Here’s how to avoid disaster repair scams

January 29, 2024January 17, 2019 by Christopher Elliott

No sooner had the ice thawed from last winter’s ferocious storms than the disaster repair scams appeared like spring weeds. They promised a speedy and painless recovery but delivered little — or nothing.

Categories Commentary
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