How to avoid these really stupid travel mistakes (and keep your dignity intact)

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By Christopher Elliott

In this commentary: Stupid travel mistakes

in this commentary

  • From booking a hotel in the wrong “Portland” to mixing up international date formats, even seasoned travelers are making rookie errors.
  • A “too good to be true” car rental deal in Iceland turns into a budget-busting nightmare when a traveler misreads the fine print.
  • Find out which simple verification step can save your vacation, and your wallet, from these common but costly blunders.

Pay attention! If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London, only to discover he’d overlooked a small but important detail.

“The woman at the ticket counter very politely welcomed me, looked down at my ticket and said, ‘Mr. Jordan, you are flying to London tomorrow. How can I help you?’ ” he remembers.

Jordan is no newbie. As a consultant based in Great Neck, N.Y., he travels constantly. He knew better.

That’s the thing about travel errors. You don’t have to be an occasional traveler to screw up. It can happen to anyone. This is a good time to think about travel troubles, before your next big vacation or business trip.

Jordan was lucky. A sympathetic supervisor rebooked him on that day’s London flight at no extra charge. “She was very kind,” he says. (Related: My online travel agency never sent me a confirmation. Do I still have to pay?)

Lesson learned? Double-check your dates before you leave.

It’s a lesson we keep learning. Now, amid a rebound in travel, my advocacy team is fielding dozens of cases a day from people who neglected to read their itineraries carefully.

When I say no one is immune to errors, I include myself. (Related: What to expect when you travel this spring break.)

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When I was traveling in the States a few years ago, I remember one mistake. I had given my travel advisor, Melissa, the weekend off and went DIY. I booked a room at a hotel in Portland, my next stop on a West Coast road trip. When I tried to check in, the hotel had never heard of me. (Related: Traveling somewhere? Here’s how not to be a pickpocket victim.)

Turns out I’d booked a room in Portland, Maine, instead of Portland Oregon.

Oops.

Lesson learned? Pay attention — or work with an advisor who does. (Related: These gadgets and apps will help you travel worry-free.)

I’m in good company. Your travel mistakes are great learning opportunities, too. (Here’s what you need to know about travel and money.) Your voice matters: Travel mistakes

Your voice matters

Allan Jordan showed up for his London flight a day early, a classic mistake. From mixing up dates to booking the wrong “Portland,” travel errors happen to the best of us. We want to hear your stories.

  • What is the most embarrassing travel mistake you have ever made?
  • Have you ever booked a hotel or flight for the wrong date or location? How did you fix it?
  • Do you double-check your itinerary yourself, or do you rely on a travel advisor or app to catch errors?

You say 10/11, I say 11/10

Taylor Ann Giardina has spent years traveling around the world but keeps getting tripped up by date formats. In the United States, we would write Oct. 11 as 10/11/17; in the rest of the world, it’s 11/10/17. Confuse that, and you could reserve a room or flight on the wrong day. “I once missed a flight, thinking it was the day afterwards, because I misread the reservation written in the European format — day/month/year,” says Giardina, an interior designer from Austin. “Being an experienced traveler, I was overconfident that I had read it correctly and didn’t double-check my dates.” Lesson: Don’t assume anything. Avoid these small travel mistakes. (Related: 5 really stupid travel mistakes you have to avoid this fall.)

If it looks too good to be true…

That’s what Kris Morton discovered when her mother found the perfect car rental in Iceland this year for the bargain price of $400 a week. “Everything was perfect until we returned it before our flight home,” says Morton, a writer who lives in Detroit. “We thought we had already paid for the whole rental, but they said we’d only paid for one day. My mom dug out her confirmation email, and to our horror, realized that the rental agents were right. She had somehow only booked the car for one day.” Morton ended up paying another $900 for her SUV. The takeaway: You can’t rent an SUV in Iceland for $400 a week. (Related: The year ahead: Here’s what travelers should expect in 2024.)

Trust, but verify

Mapping applications from Google and Apple are so helpful, except when they aren’t. Andy Abramson, who runs a communication consulting firm in Los Angeles, discovered that on a recent winery tour in France. “In some of the more rural parts, where wineries normally are located, Google Maps will give you a few options, but not all are really roads to take a car on,” he says. “On more than a few occasions, Google has taken me on roads best driven in a 4×4 — or taken on horseback.” The lesson: Never completely trust anyone or anything, even Google. (Related: How to find the right travel adapters and converters for your next trip abroad.)

Notice a theme? No matter the mistake, there’s usually someone on the other end making an incorrect assumption about times, dates, places and prices. You think you know something, but you really don’t.

The fix is simple: Pay attention. Double-check the details of your next trip, or hire someone who can. Otherwise, you’ll end up as an anecdote in one of my travel columns. Top comment: Don’t presume your luggage will connect

🏆 YOUR TOP COMMENT

When making airline connections in different European countries, do not presume your luggage will make the same connections.

When checking in to Lot Airlines, Gdansk, Poland with connection in Warsaw on British Airlines to Atlanta, we learned our luggage would only go to Warsaw. We would have to collect our baggage at baggage claim, go through security again and check in at the BA counter… So with all elevators out of service, we hustled from the lower level to level 1 with a month’s worth of luggage, through security and made the connection.

— Brenda
Read more insightful reader feedback. See all comments.

Three more timing travel mistakes you should avoid

Paying attention to the time, not day

This is particularly important on international flights with long connections. Notice both the time and day when you’re booking. Some stopovers can be lengthy, and that “+1 day” is easy to overlook, As a result, you could be stuck at the airport for more than 24 hours waiting for your connecting flight. (Related: Everyone hates tourists. Here’s how to be a better traveler next summer.)

No flight information on your rental car

Always share your flight number when you book a rental car at the airport. If your flight is late, your car rental company may hold your reservation as a courtesy. Otherwise, they’ll cancel your reservation and ask you to make a new booking, almost always at a higher rate.

Check-in and checkout dates in hotels

This is an easy mistake to make. You’ll always check in one day and check out after you’ve overnighted, on the next day. Travelers constantly confuse their check-in and checkout dates, shorting themselves by a day. An experienced travel pro can help prevent this. Infographic: How to avoid stupid travel mistakes

How to avoid stupid travel mistakes

Simple checks to save you from a travel nightmare

The date and time trap

Check the format. The U.S. writes dates as Month/Day, but most of the world uses Day/Month. Confusing 10/11 for Nov 10th instead of Oct 11th is a classic error.
Watch for “+1 Day”. On long flights, arriving the next day is common. Missing that detail can leave you with no hotel room or a missed connection.

Location, location, location

Which Portland? Booking a hotel in Portland, Maine, when you’re visiting Portland, Oregon, happens more often than you think. Verify the state and zip code.
Trust but verify. Google Maps is great, but it can lead you down dirt roads or to closed businesses. Double-check directions with a local or a second app.

The price is wrong

Too good to be true. If you find a rental car for $400 a week when everyone else charges $1,000, check the confirmation. You may have only booked it for one day.
Read the fine print. Low prices often hide big fees or strict cancellation policies. Always read the terms before you click “buy.”
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Should you hire a travel advisor to ensure you don't make basic errors like mixing up dates or locations?
What you’re saying: Tech fails and date disasters

What you’re saying

Readers shared their own “face-palm” moments, proving that even experienced travelers aren’t immune to date confusion or tech failures. From Google Maps blunders to wrong-month bookings, the consensus is clear: verify everything.

  • Don’t trust the map blindly

    jim6555 shares a cautionary tale where Google Maps directed him to a vacant meadow instead of Tufts University. LeeAnneClark drove two hours in the wrong direction because she didn’t realize two German towns shared the same name.

  • The date/time trap

    Mel65 admits to booking a return flight for August instead of July by clicking the wrong calendar grid. vikimac1 warns about the 24-hour clock confusion in Europe, noting they missed a bus because they thought 11:00 meant 11 PM.

  • Documentation is your safety net

    Jennifer advises treating travel like it’s a new era: “Screenshot every confirmation, save PDFs offline.” The new Alan Gore suggests always using the calendar popup on websites to avoid international date format errors.

Read more: Travel mistakes
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Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.

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