When Cheryl Ellis’ mother dies unexpectedly before her vacation, she’s told by her insurance company to cancel her trip and that the claim will be taken care of. But it isn’t — instead, it’s denied because of a pre-existing condition. But her mother died of natural causes. What now?
I’m frequently accused of using this site as a bully pulpit, which is, of course, completely true.
We’ve already reviewed who needs travel insurance and where to find it, but how do you know if you’re getting a good deal?
When Sylvia Dawson tried to book airline tickets from New York to London for a group traveling next month, she was taken aback by the fare.
Careful readers of this feature have probably figured out by now that it’s loosely based on the Ladies’ Home Journal column, Can This Marriage Be Saved?. We haven’t saved any marriages here — yet. But this week’s case may come the closest.
When Jason Plott’s Western Caribbean cruise was delayed because of dense fog in Galveston, Tex., earlier this year, Carnival offered two possible resolutions before casting off: Either a full refund or an abridged cruise, which included an onboard credit and a discount off a future vacation.
It’s easy to get lost in Vail. It’s just as easy to find yourself in Keystone.
When Stacey Koprince rents a car with her partner in Hilton Head, SC, there’s an additional driver fee of $5 a day – a fee Enterprise had promised not to charge. What now?
Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.
