Was his vacation rental too good to be true?
Frank Leibsly says his recent apartment rental in London was a disaster of Olympic proportions, and he has the pictures to prove it.
Christopher Elliott
Hey, that’s the wrong London!
Jaime Deane books a hotel room in London, Canada through Priceline. But Priceline books a room in London, England, instead. It won’t refund the hotel. Now what?
“We paid for a seven-night cruise and only got six”
Rina and Hasan Subhani disembarked from their cruise on the Carnival Glory with a sinking feeling. Along with a litany of complaints, one rises above the rest: The couple feels they were cheated from a day of their vacation.
New tipping traps you need to know about now
When it comes to tipping, beware of the words: “for your convenience.”
My cruise line left me stranded in Naples — is this voucher the best they can do?
Judith Abramson’s western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness, the ship’s doctor decided she needed to go to the hospital, and she was unceremoniously disembarked in Naples, Italy, under less than ideal circumstances, she says.
My rental car is a “gasoline bomb” — am I entitled to a refund?
Nothing extraordinary happened when Paul Candia rented a car from Budget in New York recently. There’s no frivolous damage claim, no extra fee, not even a rude employee to complain about.
Are cruise lines “dumping” their sick passengers?
Fred and Connie Claussen’s honeymoon cruise on Royal Caribbean’s Serenade of the Seas ended on a tragic note. During the voyage, Fred suffered a massive heart attack. The Serenade’s medical staff treated him and then diverted the ship to St. Kitts, where he was transferred to a hospital.
Denied boarding because I didn’t pay a change fee
Always read to the end. The very end.
How do I get T-Mobile to stop billing my dead friend?
When Merry Bauman’s friend passes away, she tries to cancel his T-Mobile account. Turns out it’s a lot more difficult than it looks.
Exchange rate rip-offs, and how to avoid them
As Jay Berman and his wife were checking out of the Henley House in London last month, a clerk asked if they wanted to pay their bill in dollars. It seemed like a good idea at the time, because they’d avoid Bank of America’s three percent foreign transaction fee.