The latest car scam: hail damage?
A few years ago, car rental companies made a small but profitable change to their contracts. They said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.
Christopher Elliott
My refrigerator is cursed – can you lift the spell?
Stephen Ashley’s refrigerator is cursed. Can a consumer advocate lift the spell?
They canceled the flight anyway — can I get a refund?
Here’s a problem I run into every now and then, and which I normally refer back to the airline – which usually tells the passenger “tough luck.”
Should Republicans blame the TSA for their loss?
When Susan Verbeeck attended a rally for Republican presidential candidate Mitt Romney with her two daughters and a friend at the Virginia State Fairgrounds in Doswell, Va., earlier this month, she didn’t expect to be greeted by TSA agents.
Are airline fees being fairly disclosed?
Air travel is full of surprises, some good, many not.
Will travel insurance cover my missed tour?
Carolyn Cluff’s husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?
Argh! This damaged freezer from Sears is making me come unhinged
Alex Schuler’s new Sears freezer is damaged by a technician. Is she entitled to any compensation for the botched delivery service?
Leaning leaners and the airlines that let ’em
The first thing I noticed about the passenger in seat 9C on a recent flight from Orlando to Washington was that he was carrying a light sabre.