Careless travelers: Why are passengers becoming so absent-minded?
To get an idea of how forgetful travelers have become lately, consider what happened to Ally Murphy and her husband on a recent flight from London to Atlanta.
Christopher Elliott
Are these up-and-coming sustainable cities worth visiting?
When Daniel Anderson stepped off an electric ferry in Oslo, he braced for the usual urban cacophony. It never came.
Two years later, this $18,926 surgery claim is still in limbo — is there a way out?
Hien Shields faces an $18,926 bill for emergency spinal surgery after Anthem Blue Cross and its partner Carelon point fingers over authorization. She’s made 80 calls over 21 months – but with the insurer’s two-year claims deadline looming, can anyone fix this?
Help! Travel insurance won’t pay for my flight delay
When Christine Porter’s flight delay strands her for 25 hours, her travel insurer balks at paying a $270 claim. After five months of bureaucratic warfare, she’s no closer to a resolution.
My 2-year-old gave up his seat on an American Airlines flight. Where’s my refund!
If you pay for an airline seat, you should get to actually sit in it?
That’s what’s at the heart of John Bailey’s case against American Airlines. He bought five round-trip tickets from Dallas to Boston for a family event. One of them was for his 2-year-old grandson, Riggs.
The only travel trend you need to know for 2026
Ignore the usual year-end predictions—the hot destinations, the airfare trends, the hidden travel fees. The only thing you need to know about travel in 2026 is this: Agentic AI will touch every trip you take.
In Taipei, luxury hotels are leading a green travel revolution
The first time you hear Für Elise from the street below, you might think it’s an ice cream truck. But in the Taipei twilight, a different kind of vehicle is rolling down the road – it’s a garbage truck playing that catchy classic.
Service animal hair in a rental car: Can Hertz demand $500 to clean it?
Alex Cashman-Rolls faces a $500 cleaning fee from Hertz after returning a rental car he used with a registered service animal. Hertz claims the charge is for “excessive” hair, but Alex argues it’s unreasonable under federal law and lacks proof of actual costs. Will Hertz back down?
Her brother was on his deathbed. Should Expedia refund her flight?
Brenda Stopay rushes home from a cruise after learning her brother is critically ill, but a booking error caused her to miss her flight. Despite months of back-and-forth between Orbitz and Aer Lingus — including submitting her brother’s death certificate repeatedly — neither company will approve her $715 refund. Can she cut through the red tape and get a resolution?
He accepted a $15,000 offer to give up his seat. Then Delta called him a liar
When Daniel Christiansen boarded a recent Delta Air Lines flight from Salt Lake City to Palm Springs with his wife and infant daughter, he thought he’d hit the jackpot. He thought wrong.