This hotel is dedicated to improving service. This is why
How do you improve a hotel’s service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew.
Christopher Elliott
How to survive an RV vacation with your family
It happened on a hot autumn afternoon as we cruised south toward Santa Rosa, Calif., on Highway 101 in a 24-foot Coachmen Leprechaun recreational vehicle.
“THUMP!” the camper went. Not like the kind of thump you make when you go over a speed bump. It was the thump of hitting something.
Can Hotwire just surprise me with this resort fee?
When Thomas Stack books a hotel room, his online agency fails to disclose an important mandatory surcharge. What happened to this Hotwire resort fee?
Denied boarding by Delta Air Lines twice — can you help me get a refund?
Delta Air Lines denies James Rees’ wife boarding, blaming a “system error.” The second time, a representative makes her husband buy a new ticket from Detroit to Puerto Vallarta, Mexico. How did that happen — and are they entitled to a refund?
Are surprise car rental surcharges about to vaporize?
When Jeremy Epstein rented a Nissan Altima from Hertz in Albuquerque recently, he couldn’t believe the car rental surcharges. Those fees made the extras charged by the rest of the travel industry look like the work of amateurs.
They do. But not for much longer.
This is how to easily spot fake online reviews!
If you’re buying something online during the holidays, chances are you’ll get to a point where you’ll wonder if there’s a way to easily spot fake online reviews.
Prime time shuttle stranded me at the airport. What happened to my refund?
Prime Time Shuttle promises Prabhakar Pamidi a refund when it fails to pick him up at LAX. So where’s the money?
These unwanted guests joined us on vacation. Here’s what we did about them
When it comes to vacation trouble, the worst is the kind that you don’t see coming. I’m talking about insects, rodents, and other creepy-crawlies that decide to join you on your getaway. Add kids to that mix and you have the soundtrack for a horror movie.
Travelers have much to be thankful for this season
Travelers have so much to be thankful for, right?
Well, kind of.
Here’s how one man’s girlfriend troubles led to big Sprint problems
There are cases and then there are cases. Keontae Moore’s problem, which involves a Sprint phone activation, girlfriend troubles and money, is a case.
I’m not entirely sure what kind of lesson this story teaches. In fact, I’m not even sure what this case is about. I’ll tell you the story and then let you decide.