To say that Alan Muskat’s accommodations in Costa Rica were a vacation rental disaster would be an understatement.
“It was horrid,” Muskat says. Mosquitoes buzzed through gaping holes in the screens. Termites infested the kitchen. The roof leaked.
“Worst of all, it had fleas,” he remembers.
When Jerry Bellamy’s Fitbit stops working after a few months, the company replaces it with another one that also eventually breaks. Should the company replace this broken Fitbit, or is a discount enough compensation?
Chances are, you’re planning out your summer vacation itinerary right now. Our irreverent but eminently practical list of forbidden destinations can help you avoid boredom — yours and your kids’.
When Tiemi Washington’s airline cancels her flight from Paris to Reykjavik, Iceland, it promises her money back. Now she wants to know: Why won’t WOW Air refund my canceled flight?
Common sense has always been a precious commodity in travel. You don’t need stories about tourists plunging off cliffs in their cars or YouTube videos of national park visitors nearly being mauled by wild animals they were trying to pet to be reminded of that uncomfortable fact.
Is your name on this list?
It’s a list of the individuals who have supported this site this year. If you’re on it, you’ve already taken a stand, and I’m very grateful for that.
If it isn’t, I hope you’ll consider adding your name.
When you’re on the road, little things can make a big difference. Like extra bags, a deck of cards, and eating utensils.
When I visited Scott Jordan in his Ketchum, Idaho, home office a few weeks ago, his dogs greeted me. Scott, the CEO of SCOTTeVEST, makes awesome wearable luggage, including vests, shirts, and jackets.
Despite two in-home repairs, Maximiliano Jimenez’s Samsung refrigerator doesn’t work. What’s more, Best Buy won’t refund the $1,460 it promised. Is there a way to fix this?
Here’s a question I’ve been reluctant to ask during our spring fundraiser, but it demands to be answered: What happens if we fail?
