Her Topcashback rebate is missing. What happened here?
TopCashback promises Heather Mayer a $400 refund for buying furniture at Macy’s. But the money never arrives. Can I find the refund for her?
Christopher Elliott
Warning: Never cancel nonrefundable tickets expecting a refund
When Sridhar Jujala cancels his nonrefundable tickets, he thinks British Airways will offer a full refund. But it doesn’t. Is there a way to clear up this misunderstanding and get some of his money back?
This Travel Up problem is really bringing him down
Michael Donato has a Travel Up problem — and it’s bringing him down. He booked a nonrefundable hotel room in Florida through the site. Then a spring storm blew up his vacation plans. Can he still get a refund?
Your Greyhound bus is late – what can you do about it?
Jason Levitis emailed me recently from Greyhound bus No. 2559 from New York to D.C., which was supposed to arrive at 11 p.m. The problem? It was 12:25 a.m. and the motor coach was cruising down Interstate 95.
Free Southwest Airlines tickets? Here they are
If you’ve been waiting for me to give away those free Southwest Airlines tickets, your wait is over. It’s the last few days of your favorite consumer advocacy site’s spring fundraiser, and I’m ready to send tickets to a few lucky supporters.
Twice a year, we raise money from readers to pay the bills. We’ve almost met our goal. You can qualify for the ticket giveaway now by becoming an Elliott Advocacy supporter at any level.
What happens when Holland America changes my port?
When Holland America changes the port for a Chilean cruise, Robert Houston and his wife have to scramble to change their tickets. Should the cruise line help them, or are they on their own?
Go here on vacation — if you dare
Where should you go on vacation? If you don’t have to answer that question because you’re just planning to lie on the beach for a week or read a book while the kids splash in the pool, then wake up.
This Budget rental is on the wrong side of the island
Something’s wrong with Shawn Messonnier’s car: His Budget rental is on the wrong side of the island. The car rental company’s fix is less than ideal. It wants him to pay $500, plus “mandatory” roadside assistance and insurance. Is there any hope for a refund?
How can she get this fake Facebook page taken down?
There’s a fake Facebook page with Cherrine Chery’s private photos, but someone else’s name. Facebook won’t remove the images. Now what?
Warning! The change password scam is back. Here’s how to avoid it
The change password scam has returned with a vengeance.
Have you received an email warning that your email or social media account password has “expired” and inviting you to follow a link to change it? If so, congratulations. You’re a target of the newest scam — and also one of the oldest in the book.