Considered by many to be the Paris of Eastern Europe, and arising from the two ancient crossroads towns of Buda and Pest, Budapest fascinates and delights on a multitude of unexpected levels while being one of Europe’s best values.
So you have decided to come to Europe. You’ve booked your flights, you’ve booked your hotel and now you want to rent a vehicle.
Kenneth Giambrone’s months-long case against American Airlines for an involuntary downgrade has just ended, thanks to the help of our advocates and our forum — to his immense satisfaction.
Mary Lynn Oglesbee was scheduled to fly from Venice, Italy, to Dubrovnik, Croatia, on Spanish low-cost carrier Volotea. But the airline had other plans.
For Americans watching Europe’s Brexit meltdown, here are the only numbers that really matter:
How many times can you ask for help? John and Jeanne Vesty would like to know. They travel frequently to Europe. They are also frequent visitors to this very consumer advocacy site, because sometimes your choice of airline has lasting consequences.
When Bradley Justice and his wife were delayed overnight at Heathrow, they were given a pamphlet about their rights under EC261. So, why didn’t United give them the 600 Euros to which the law entitled them?
After the terrorist attacks in Brussels and Istanbul, Melissa Chapman thinks she deserves a refund for her summer river cruise.
Following a fresh wave of terrorist bombings in Brussels and Istanbul that seemed to target visitors, travelers like Dianne Bush want to know how to save their vacations.
Jocelyn Holgado knew that her reservation at the Hôtel de Varenne in Paris was nonrefundable. But then the terrorist attacks on Paris happened, and the world suddenly felt more dangerous, and she figured the Varenne might make an exception.
Don’t rent a car with a manual transmission.
If I’ve seen Lee Wendkos’s case once, I’ve seen it a hundred times. Delayed on his way to Europe, he
If you happen to drive down the Brenner Autobahn between Austria and Italy this summer, here’s a little advice for
I’m writing this at the end of a long road trip through France, Germany and Italy, a journey on which
It was supposed to be the vacation of a lifetime for Pat and James Frost — a river cruise in France on the Viking Europe, from Avignon to Chalon-sur-Saône. The retired couple from Concord, Ohio, even added three days in Paris to round off their bucket-list getaway.
Frank and Lucy Pirri are unhappy with their cruise on the Carnival Destiny, and they’re even more unhappy with how
A date on a ticket can be a small but important detail. And no place is that more true than in Europe, where dates have a way of getting reversed.
After only a few miles, her rental car stops running. Now Hertz is demanding 1,233 pounds for a replacement clutch. Doesn’t insurance cover the damage? Apparently not.
Bill and Mary Lou Haas were looking forward to a peaceful European river cruise booked through Vantage Travel during the Christmas holidays. But their expectations were figuratively shattered when they found several unexpected guests would be joining them on their vacation: kids.
If you’re looking for a little adventure this summer — a strike, a riot or maybe even a revolution — skip the Middle East and visit Europe.
Tired of high hotel rates and airfares this summer? Just wait. Travel prices may be about to go into a tailspin — again.
EU 261. Mention the word to an airline employee, and you’re likely to get one of the following responses.
Here’s a story that’s familiar to anyone traveling to and from Europe in the last week: Erupting volcano. Canceled flight. Nothing to do but hit the Internet for some help.
The ash from an Eyjafjallajokull glacier volcanic eruption in Iceland that forced the cancellation of more than 4,000 flights in Northern Europe this morning has raised some questions about the rights of air travelers, and particularly how EU laws handle displaced passengers.
If you think fees are outrageous here in the United States, may I suggest a European vacation? Minisha Kochar recently
You probably already know about foreign exchange fees. But did you know your credit card may not work overseas at all?