Christa Southworth’s husband spent part of last year embedded in Iraq as part of the Army’s Human Terrain System, a program that pairs anthropologists and other social scientists with combat brigades to help tacticians in the field understand local cultures. He booked a United Airlines flight home last spring for the birth of his second [...]
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CREDIT
Nicholas Czapor books four Hilton hotel stays through a double points promotion. But the points never show up in his account, and now Hilton is offering him only a fraction of the promised award. Can it do that? And what recourse, if any, does Czapor have?
OK, let’s see if we can get this straight: If you cancel your nonrefundable airline ticket, how long do you have to rebook? Give up?
This is Ken Darling with his mother, who has late-stage Alzheimer’s. He won’t be able to use the United Airlines tickets he bought last year because he had to move her from a resident care facility into a hospital. Darling wanted to apply his non-refundable credit of $1,121 to book another flight, but given his current situation, that’s also impossible.
What’s a year? If you said 365 days, you obviously don’t work for an airline. Air carriers apparently have another definition, as many passengers learn when they decide to recycle their ticket credit for another flight.
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