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Essential Reading

Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list. How does she get unbanned?

I’m on Avis’ Do Not Rent list. How do I get off?

Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

Would you break a rule for a cheaper airline ticket? Meet the people who have.

Travelers are breaking this rule for a cheaper flight. Should you?

Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Do airline passengers need a dress code?

Discover Flockhill Lodge in New Zealand's Southern Alps, a luxury retreat committed to sustainability through farm-to-table dining and ambitious conservation efforts.

In New Zealand’s Southern Alps, Flockhill pushes the boundaries of sustainability

If there’s one word to sum up Flockhill Lodge, a new luxury resort in New Zealand, it is “more.”

Company Contacts

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Latest Stories

Discover Flockhill Lodge in New Zealand's Southern Alps, a luxury retreat committed to sustainability through farm-to-table dining and ambitious conservation efforts.

In New Zealand’s Southern Alps, Flockhill pushes the boundaries of sustainability

Customer's new Electrolux refrigerator from Costco stopped working, and repairs are delayed. Learn how to leverage warranties and Costco's guarantee for resolution.

This Electrolux refrigerator I bought from Costco doesn’t work. Can I get one that works?

Booking.com cancels rental, then sends refund to an unknown credit card. Learn steps to take when your travel refund goes astray and how to get it back.

Help! Booking.com transferred my refund to someone else’s credit card

Learn the best strategies for canceling a travel club membership, including contract review, communication, and the "one-time courtesy" approach for refunds.

How do you get out of a travel club? Try this trick

If you feel unwelcome on vacation due to overcrowding or local resentment, learn practical tips to be a more respectful tourist and foster positive interactions.

What should you do if you’re not welcome on vacation?

Using Wi-Fi at the airport offers convenience, but be aware of potential risks. Experts caution about hackers and data theft. Discover how to identify secure networks and safeguard your personal information when using Wi-Fi at the airport.

Is it safe to use Wi-Fi at the airport?

ouple cancels Mexican rental, promised refund delayed for months. Learn about cancellation policies and how to pursue overdue refunds. rental refund

Where’s the refund for our Mexican vacation rental? I’ve been waiting for months!

Passenger experienced a 14-hour American Airlines flight delay and was promised compensation, but never received it. Learn about EU 261 regulations and how to get your due.

American Airlines promised me compensation for my flight delay. Where is it?

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your next trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

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If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

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