Marcus by Goldman Sachs Customer Service Contacts
Marcus by Goldman Sachs is the online consumer banking brand of Goldman Sachs Bank USA, the FDIC-insured banking subsidiary of The Goldman Sachs Group, Inc. It offers high-yield online savings accounts and certificates of deposit. It has no physical branches, no checking accounts, no debit cards and no ATM access. Goldman Sachs launched the brand in 2016 and now operates it within its Asset and Wealth Management division. The brand is named for Marcus Goldman, who founded Goldman Sachs in 1869. Goldman stopped issuing new Marcus personal loans in 2023 and sold the existing loan book to other lenders. It has a customer responsiveness rating of 3 out of 5.