Morgan Stanley

Morgan Stanley is a global financial services firm that provides investment banking, wealth management, and asset management services.

Telephone
Main : (888) 454-3965
Mailing address
1585 Broadway
New York, NY 10036
Website
morganstanley.com

What you need to know about Morgan Stanley

Morgan Stanley generally responds to customer service in a satisfactory manner.

How to resolve a problem with Morgan Stanley

Try self-service first

Use our proven resolution methods, or Morgan Stanley’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Morgan Stanley respond?

Phone support
Phone support is available Monday through Friday from 9 a.m. to 6 p.m. Eastern time.
Email support
Morgan Stanley does not provide email support.
Live chat support
Morgan Stanley does not offer live chat support.
Social media
Morgan Stanley is active on social media platforms such as LinkedIn and Facebook.

Public messages may get a response within 1 to 2 business days, usually directing users to official support channels.

Here's how to contact Morgan Stanley via social media.
Help center/FAQ
Morgan Stanley's FAQ has immediate access to self-service articles, account guides, and support topics without needing to wait.
Verified contacts

Morgan Stanley customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Mandell Crawley
Chief Client Officer
Secondary
Eric Grossman
Chief Administrative Officer
Chief Executive
Eric Kayne
Co-Chief Operating Officer

Morgan Stanley customer service policies

Morgan Stanley’s privacy pledge provides links to its privacy policies, which explain how personal information is collected, used and protected.

Morgan Stanley loyalty program

Morgan Stanley offers a loyalty-style program called Reserved Living & Giving, which provides exclusive benefits, discounts, and concierge services to clients with $1 million or more in assets. Higher-tier clients with $10 million+ receive additional premium perks through the Signature Access level.

Frequently asked questions about Morgan Stanley

Call Morgan Stanley customer service at (888) 454-3965.
Yes, you can find Morgan Stanley's online contact form here.
Morgan Stanley customer service is available Monday through Friday from 9 a.m. to 6 p.m. Eastern time.
P.O. Box 95002, South Jordan, UT 84095.

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