Auto Lenders Customer Service Contacts

Auto Lenders is a used car dealership and financing company that sells certified pre-owned vehicles and offers auto loans, primarily operating in the northeastern United States.

How to reach a person at Auto Lenders

Auto Lenders Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Auto Lenders

What you need to know about Auto Lenders

Auto Lenders generally responds to customer service in a satisfactory manner.

Auto Lenders customer service response times

Auto Lenders’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support
(888) 305-5968
Can be lengthy—waits range from minutes to hours; weekends (especially Saturdays) tend to be the worst.

Auto Lenders does not indicate its availability hours.
Email supportAuto Lenders does not have email support.
Live chat supportAuto Lenders does not have live chat support.
Social mediaAuto Lenders is active on social media platforms such as LinkedIn and Facebook.

Response times can range from one to two days depending on the platform and the inquiry’s complexity.
Help center/FAQThe FAQ gives instant access to general info, but no personalized assistance, best for basic queries.

How to resolve a problem with Auto Lenders

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Auto Lenders mailing address

101 Woodcrest Rd
Suite 141
Cherry Hill, NJ 08003

Auto Lenders loyalty program

Auto Lenders does not have a loyalty program.

Auto Lenders social media channels

X


Auto Lenders executive customer service contacts

Primary Contact
George Faracchio
EVP
101 Woodcrest Rd
Suite 141
Cherry Hill, NJ 08003
George.Faracchio@autolenders.com

LinkedIn

Secondary Contact
Justin Schneider
CFO
101 Woodcrest Rd
Suite 141
Cherry Hill, NJ 08003
Justin.Schneider@autolenders.com

LinkedIn

Chief Executive
Michael Wimmer
101 Woodcrest Rd
Suite 141
Cherry Hill, NJ 08003
Michael.Wimmer@autolenders.com

LinkedIn

Auto Lenders customer service policies

What is Auto Lenders' privacy policy?

Auto Lenders’ privacy policy explains that the company collects personal information such as name, address, financial details, and credit history to provide services like vehicle sales and financing. The information may be shared with affiliates, service providers, credit agencies, or when required by law. Customers may have the option to limit certain types of data sharing, and Auto Lenders uses security measures to protect the information it collects and stores.

How do I reset my account?

Manage your online Auto Lenders account or dealer admin portal here: autolenders.roadster.com/secure_sign_in.

How can I make an appointment?

Access the online service center for scheduling vehicle service appointments anytime: autolenders.com/car-service-center.

How can I sell or trade my car?

Get an instant quote and arrange either a sale or trade-in via: autolenders.com/we-buy-used-cars.

Frequently asked questions about Auto Lenders

How can I contact Auto Lenders?

Call Auto Lenders at (888) 305-5968.

Does Auto Lenders have an online contact form?

Yes, you can find Auto Lender’s contact form on the website.

How to get professional help with your Auto Lenders problem

If you need help with Auto Lenders, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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