E*TRADE
E*TRADE is an online brokerage platform that offers tools for trading stocks, options, ETFs, and other investment products.
What you need to know about E*TRADE
E*TRADE generally responds to customer service in a satisfactory manner.
- E*TRADE’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with E*TRADE with our insider guide or through our executive contacts.
- E*TRADE's customer service policies are standard. Here are our frequently asked questions about E*TRADE.
How to resolve a problem with E*TRADE
Try self-service first
Use our proven resolution methods, or E*TRADE’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does E*TRADE respond?
Responses vary and are generally used for general questions or directing customers to official support channels; replies may take 1 to 2 business days.
Here's how to contact E*TRADE via social media.
E*TRADE customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
E*TRADE self-service links
E*TRADE customer service policies
E*TRADE loyalty program
E*TRADE does not have a loyalty program.
Frequently asked questions about E*TRADE
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