Mice in my vacation rental! But why can’t I get a refund?
What are the policies of the major vacation rental platforms when it comes to mouse infestations? And what should you do if you find a mouse in your vacation rental?
VRBO
Vrbo took my $1,270! Can a vacation rental host cancel my stay and keep my money?
Can a vacation rental host cancel your reservation and keep your money? Shannon Jenkins wants to know after her host decided to pocket the money she paid Vrbo for a four-day weekend in Sonoma’s Russian River Valley.
How to rent a vacation home in 2025: the ultimate guide
Before you rent a vacation home, listen to Richard Powers’ story. Earlier this year, he found a bargain on a four-bedroom cabin in Lake Placid, N.Y., through Vrbo, a vacation rental site. He contacted the “owner” through the platform, who instructed him to wire the money to his bank account.
The VRBO scammers strike again! But can I help?
When I read Grace Lou’s email, I couldn’t believe it. I thought this problem had already been fixed. But it was staring me in the face.
Do I deserve a refund for this Sicilian vacation rental through VRBO?
What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through VRBO.
I canceled my vacation rental, but they’re keeping my deposit
Pat Morin’s vacation rental in Aruba is a disaster — and she hasn’t even left yet. She’s trying to get her money back, but the owner refuses. Is there any hope?
