Can VRBO solve this urgent vacation rental problem?

John Duncan has an urgent vacation rental problem. The owner of the property has gone into radio silence and Duncan doesn’t think he’ll have anywhere to stay. Can he get a refund before his vacation is ruined? Read more “Can VRBO solve this urgent vacation rental problem?”

The tale of a dirty VRBO rental with a “lady” trying to crawl in the window

When Carrie Martin and her family arrive at their latest VRBO rental, they are initially put off by the lack of cleanliness of the unit. That concern is quickly replaced when they hear a disturbance outside their bedroom window. Through the darkness, they see someone on a ladder trying to get in. The police take care of that problem, but will VRBO take care of Martin’s refund? Read more “The tale of a dirty VRBO rental with a “lady” trying to crawl in the window”

Pay for your vacation rental with a wire transfer? Yes, but not this way

You’ve found the perfect vacation rental. The owner asks you to pay via wire transfer. Should you do it? Meir Hurwitz, of Brooklyn, N.Y., did, and now he’s out nearly $17,000.

He’s not the first to be taken in by a vacation rental fraud and likely won’t be the last. Over the years this site has carried many stories warning about vacation rental scams. Many of those involved wire transfers. Read more “Pay for your vacation rental with a wire transfer? Yes, but not this way”

Oh, you wanted electricity with your VRBO rental?

When Jason Burns and his family arrive at their Parisienne houseboat rental, they are shocked to find that it is missing one important element: electricity. Surely this qualifies the clan for a VRBO refund. Or does it? Read more “Oh, you wanted electricity with your VRBO rental?”

Does travel insurance cover a pre-existing condition and the death of a loved one?

Robert Hamilton was looking forward to his six-night stay in Colorado that he booked through VRBO and Turnkey Colorado. But he also knew that with his mother-in-law hospitalized, he probably should buy travel insurance just in case the unthinkable happened. It also led us to wonder if travel insurance always covers a pre-existing condition and the death of a loved one. Read more “Does travel insurance cover a pre-existing condition and the death of a loved one?”

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