Help! These phone charges don’t make any sense

Why is R.K. Mohan getting mysterious bills from Frontier? He isn’t even a customer. I investigate. Read more “Help! These phone charges don’t make any sense”

“My basic human right to call people has been violated”

Here’s an interesting dilemma from Nathanael Hergert: Do you have a right to a phone call?
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Hey, this package from Verizon feels a little light!

Amy Patterson receives an empty box from Verizon. Where’s her phone? Neither FedEx, nor Verizon, seem to care.
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Funny cell phone math on my trip to St. Maarten

Karen Daukantas-Jones takes her Verizon phones to St. Maarten. But it doesn’t travel well, and now they’ve charged her an extra $81. Find out what happens next.
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This Verizon mistake cost him big time!

Shawn Corridan wants a refund for a decade’s worth of phone service he says he never used. This Verizon mistake cost him a bundle and he wants his money returned. How did this happen?

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