VERIZON
Verizon won’t honor its “Triple Play” gift card offer
Steve Schuster signs up for Verizon service after it offers a bonus of $200 in prepaid Visa gift cards. But the plastic is never delivered, and now Verizon is refusing to pay. What now?
My phone doesn’t work — do I still have to pay my bill?
Joanna Morehead’s wireless phone bill has been referred to a collections department. Just one problem: She was never able to really use her phone, which she canceled shortly after receiving it. Does she still have to pay?
Verizon won’t replace my broken phone — do I still owe an early termination fee?
Judy Schulze’s husband needs a new phone. But Verizon Wireless wants him to sign a new two-year contract to get one. Is that fair?
Help, I’ve reached a dead end with my Verizon iPhone
No matter what Jim Howell tries, he can’t seem to get his Verizon iPhone to work. Should the wireless carrier let him out of his contract?
An early termination fee — and now, a collection agency
Verizon has sent a collection agency after Christopher Clauson after he cancels his phone service. Is there any way to get them off his back?