This TripAdvisor website error should be easy to fix. It isn’t.

When is a Holiday Inn actually a Rodeway Inn? When you’re booking on TripAdvisor, that’s when. At least that’s what Thomas Burgei discovered when he tried to make a reservation through the site and encountered a TripAdvisor website error that he couldn’t resolve. Read more “This TripAdvisor website error should be easy to fix. It isn’t.”

A Booking.com promotion that was too good to be true!

Kelly Thomas receives an email announcing a hard-to-believe Booking.com promotion. It says that during her upcoming hotel stay in Dubai, she can enjoy unlimited free attractions for herself and anyone else traveling with her. But is this deal too good to be true? Read more “A Booking.com promotion that was too good to be true!”

Travel blacklists: Turning tables on the industry

Maybe you’ve heard about Jason Puerner, or someone like him.

Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list. Read more “Travel blacklists: Turning tables on the industry”

Should Hilton have the last word on this TripAdvisor takedown?

Have a look at the TripAdvisor reviews of the Hilton Garden Inn in Tampa.

Read more “Should Hilton have the last word on this TripAdvisor takedown?”

“This is not what we had signed up for”

Anita Muldoon found what she thought would be the perfect vacation rental in Nice, France, through TripAdvisor Vacation Rentals. But she thought wrong.
Read more ““This is not what we had signed up for””

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