After David Fisher spends an extra 60 euros to get on a rescheduled Eiffel Tower tour, he wants to know if he can get a refund. Viator says yes — and then no. How do you resolve this Viator problem?
When is a Holiday Inn actually a Rodeway Inn? When you’re booking on TripAdvisor, that’s when. At least that’s what Thomas Burgei discovered when he tried to make a reservation through the site and encountered a TripAdvisor website error that he couldn’t resolve.
Maybe you’ve heard about Jason Puerner, or someone like him. Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list.
You might notice a scathing write-up by Christian Crane, a.k.a. DutchOven, who referred to his stay as “a comedy of errors.
Don’t believe everything you read online, especially on user-generated review websites such as TripAdvisor or Yelp, which claim to help you find the best hotels and restaurants.
Glenn Monroe and his wife own the Westbrook Inn, in Connecticut, which he describes as the “perfect” place to “step back in time to the romantic Victorian era.”
